McDonald's

3.5
1897 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1955 Glenoaks Blvd, San Fernando, CA
91340, United States

Hours

Reviews

3.5
1,897 reviews
5 stars
754
4 stars
354
3 stars
247
2 stars
152
1 star
390

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned poor food quality, including cold or undercooked items, and missing condiments.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, especially in the play area.

Management Concerns

Several reviews highlighted issues with management, including poor employee treatment and lack of organization.

Mixed Experiences

Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the negative feedback.
  • EA
    Elliot Ajzip
    3 days ago
    2.0
    The cashier is a very pleasant guy but who ever is in the kitchen needs to be institutionalized! Order one mc chicken and fries. The mc chicken was swimming in mayo. Disappointed
  • AD
    Alex Dash
    Nov 16, 2025
    5.0
    Honestly just came here on a rainy day for the playplace. The kids love it! Plenty of parking, clean, and this one is a good size. The playplace is it's own separate room, so you dont have to worry abt ur kids wandering off, and if ur in the main dining area, u wont hear all the screaming lol Posting this so ppl know it is current. Not all McD's that show playplaces in their photos still have them...
  • AN
    Alex Naturaleza
    Nov 16, 2025
    1.0
    No te atiende bien tienes que rogarles para la quechun y la mermelada casi no voy y cuando voy no te atienden bien
  • JS
    Josh Steckel
    Nov 7, 2025
    1.0
    If I could give 0 stars for service I would. Went into the dining room and placed my order through the app. They didn't have the espresso shots that I paid extra for in my coffee. So I told them to cancel it and they informed me there was nothing they could do and couldn't issue me a refund through the store and I had to do it through the app, so I'm going through the app and there's no way to cancel an order that's been placed and paid for. So now I have to wait for the transaction to go through which is going to take days before I can finally get a refund. Then to add insult to injury my friend and I were ushered out of the dining room since they had just closed. So yeah a really nice experience all around...
  • B2
    Billy 24
    Nov 2, 2025
    3.0
    Service was nice, but today just wasn’t it. They forgot my sandwich, so I had to go back to ask for it, and when I got it the bread was burnt. Coffee tasted watery too, and the drinks took forever (like 30 mins). Maybe just a bad day, but still frustrating 😕

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 with options such as same-day delivery and no-contact delivery.