McDonald's

3.5
1903 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1955 Glenoaks Blvd, San Fernando, CA
91340, United States

Hours

Reviews

3.5
1,903 reviews
5 stars
757
4 stars
354
3 stars
247
2 stars
152
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service experiences, particularly in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the play area and dining space.

Positive Staff Interactions

Despite the negative feedback, some customers mentioned friendly staff and good service experiences.
  • YS
    Yolanda Sanchez
    2 days ago
    5.0
    The only problem I have with any McDonald's is that 80% of the time when using the drive-thru they forget to give me my condiments 😡 even after telling them 3 times. Once when I order 2nd time when I pay & 3rd time when I'm at the pick up window & they ask me to go park and wait for my food. (I usually have to park and wait for my food because I ask for freshly dropped fries). After telling them 3 times what condiments I want, one would think they wouldn't forget right? I get home/ work ready to enjoy my meal & to my surprise, no condiments!!! Very upsetting to say the least.
  • RE
    Ruby Esparza
    Dec 29, 2025
    5.0
    Love the mcribs .wish they had those all year not seasonal
  • CJ
    Cisco J
    Dec 8, 2025
    1.0
    Order hot caramel macchiato with 2 sugars, received a cold macchiato.tryed to give them a chance and drink cold macchiato,they added the sugars to it can feel all the lumps of sugar in drink Smh.
  • MF
    Matthew Francis
    Dec 4, 2025
    1.0
    I asked for a burger no salt with the two meals I got, I opened it and the burgers are dried out and hard, completely inedible and missing every single sauce, literally no ketchup even, this was the last straw, im so done.
  • AM
    Anita M
    Dec 2, 2025
    1.0
    Figured we start the morning with breakfast here, but the service wasn’t pleasant and our food was entirely cold. I wasn’t aware that this McDonald’s was potentially handing out raw burgers until I seen someone else review on here, I’m now nervous that we all ate our food cold. Would give ZERO stars if we could. Won’t be coming here again even if we live just a few minutes away.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 with options such as same-day delivery and no-contact delivery.