Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted issues such as dirty bathrooms and unkempt dining areas.
Staff Friendliness
Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of professionalism.
Operational Hours
Confusion about operating hours and service availability, particularly during late-night hours, was a common concern among customers.
BF
B F
3 days ago
2.0
How is it that about every other night this McDonald’s system is always down? And then placing and order through the app they don’t tell you systems are down and don’t find out until your order is trying to be picked up and then it’s been over a month and I STILL have not been refunded my $30.
SO
S O
Nov 11, 2025
5.0
Nice clean play area. Staff was friendly. We received prompt service. Lots of kids playing and screaming.
BA
Brandon Abreo
Nov 9, 2025
1.0
For whatever reason one of the ladies who works in the early morning (pre 5am) doesn’t answer the speaker . There have been a couple times where I show up and no one is answering the speaker box and I’m unable to get the Mobil order I already payed for . It’s incredibly frustrating and even more frustrating when I seee that same worker is in the window when I’m leaving the shopping center . I have a co worker who has the same issue at the same McDonald’s .
DS
Diana Salce
Nov 8, 2025
1.0
Messed up my order! I ordered a McGriddle and they gave me a sausage McMuffin. Not happy! They wrote the order down correctly but man now I can’t eat good food. This place sucks
RM
Ryan Meza
Nov 8, 2025
1.0
System likes to go down randomly. Had to wait 1 hour for my uber order. Just ended up ordering off the one down the street. Great job guys.
What are the operating hours of McDonald's at 741 Arrow Highway, San Dimas?
McDonald's at 741 Arrow Highway is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 741 Arrow Highway has a drive-thru that operates 24/7.
What types of payment does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery at this location with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a mobile app to order McDonald's food?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
What rewards or promotions does this McDonald's offer?
They offer MyMcDonald's Rewards where you can earn points for free food. More details can be found on their official rewards page.
Which nearby restaurants can I visit in the San Dimas area?
Nearby restaurants include Sizzler for seafood and steak, Popeyes for chicken, Taco Bell for Mexican fast food, KFC for chicken meals, and several pizza places like Pizza Hut Express and Baby Bros Pizza & Wings.
Are there fitness centers close to McDonald's at 741 Arrow Highway?
Yes, nearby fitness options include The Camp Transformation Center - San Dimas, AC Concepts Personal Training and Performance, and the DieHard Rams Booster Club gym and sports club.
What local retail stores are near this McDonald's?
Close to McDonald's you can find LA Carpet for flooring needs, Sherwin-Williams for hardware and building supplies, T-Mobile for mobile phones, and AutoZone for automotive parts and repair.
Does McDonald's provide free WiFi and what services are offered?
Yes, McDonald's offers free WiFi along with services like DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering at this location.