Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
711 reviews
5 stars
277
4 stars
140
3 stars
108
2 stars
50
1 star
136
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and poor customer interactions, leading to frustration.
Cleanliness
The location is noted for its cleanliness, with some customers highlighting it as one of the cleanest McDonald's they've visited.
Food Quality
While some customers enjoyed the food, others complained about cold items and inconsistent quality, particularly with specific menu items.
Technology Problems
Customers expressed frustration with the ordering kiosks and app issues, leading to confusion and delays.
Staff Attitude
Mixed reviews on staff attitude; some praised friendly employees, while others reported rudeness and lack of attention.
- RGRichard GalvanNov 4, 20254.0Small and rushed out ,alot of turnover, non stop busy.
- FLFelicia LópezSep 26, 20253.0mi lugar favorito para comer!
- JSJames SouzaSep 25, 20253.0Order is often wrong; app does not work and says I have an order in progress when I don't. They make you use a kiosk to order instead of ordering with a person. When you tell the staff they're clueless and you pay full price even though it's not your fault the app isn't working properly. Wait times are usually longer than other McDonalds. Cleaner McDonalds I'll give you that...one of the cleanest I've ever seen.
- JBJay benitezSep 1, 20251.0Went there as its my closest Mc Donalds food is usually always good and service is fine my main issue that I struggle to comprehend is why breakfast ends at 10:30? Like let's be honest with ourselves really quick who's gonna go and get a big mac meal at 10 ish 😑 like damn least make it till like....11 or 12 like right before lunch
- ECEric CummingsAug 22, 20251.0I was at the McDonalds on 5920 balboa ave San Diego, CA 92111 when I was assaulted by employee Lemuel. I was told to wait in stall number 2 after ordering and I observed them bring the wrong order to stall number 1 where customer touched the food this order was taken back in by the guy in stall 1 and they immediately brought it back out to me be Lemuel. I then told him I saw that same order touched by the guy in stall number 1 and he said no I just made this hisself. I then told him I wanted a refund and to talk to manager so I followed him back inside I was looking at my phone and following him closely when we entered the side door and suddenly he pushed me. I told him get your hands off me whats waiting with you dont touch me again where he then shoved me. The manager Elizabeth then got the employee and told him he cant do that. The door on side had no signs nor was I TOPPS I couldnt enter that door I was simply following employee that knew I was following him.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 5920 Balboa Ave?
McDonald's at 5920 Balboa Ave is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and Friday to Saturday from 5:00 AM to 1:00 AM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday, Wednesday, Thursday, and Sunday from 5:00 AM to 10:45 PM; Tuesday from 5:00 AM to 7:00 PM; and Friday to Saturday from 5:00 AM to 12:45 AM.
Is drive-thru service available and what are its hours?
Yes, drive-thru is available daily from Monday to Thursday, 5:30 AM to 11:00 PM; Friday to Sunday, 5:30 AM to midnight.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on Balboa Ave?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I place an online order for this McDonald's?
You can place an online order at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android stores.
What nearby places can I visit before or after dining at McDonald's on Balboa Ave?
Nearby places include Elegant Designs bridal shop, Chevron gas station, World Grocery Market supermarket, Yogurtland San Diego frozen yogurt shop, Chipotle Mexican Grill, and See's Candies chocolatier.
Is there a nearby gas station to McDonald's at 5920 Balboa Ave?
Yes, there is a Chevron gas station close by, which also offers convenience store items and breakfast options.
Are there other fast food restaurants near McDonald's at this location?
Yes, near this McDonald's, you can find Five Guys, Chipotle Mexican Grill, and Jersey Mike's Subs for more fast food options.
What nearby services are available for banking and financial needs?
Nearby financial services include Bank of America ATM, Chase bank and ATMs, and mortgage lending services from Brad Zahra - Chase Home Lending Advisor.