McDonald's

3.6
747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8770 Lake Murray Blvd, San Diego, CA
92119, United States

Hours

Reviews

3.6
747 reviews
5 stars
312
4 stars
142
3 stars
117
2 stars
59
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are reported as rude and unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly in drive-thru and delivery, leading to frustration.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting dirty tables and floors, while others found the location clean.

Food Quality

Food quality is often criticized, with reports of cold or improperly prepared items, although some customers enjoyed their meals.

Speed of Service

Service speed varies significantly; some customers report quick service, while others experienced long wait times and delays.
  • ET
    Ethan Pruitt (tacobell4dayzzz)
    Jan 4, 2026
    5.0
    I’ve had multiple experiences at this McDonald’s, and Amir has taken my order in the past as well and he has never gotten it wrong. Every single time, he’s been friendly, professional, and on top of everything, even when the store is super busy. Amir keeps things running smoothly, makes sure orders are accurate, and brings a positive attitude that really stands out its amazing. It’s rare to see someone be this consistent in customer service, especially in a fast-paced environment. You can tell he takes pride in his work and genuinely cares about doing a great job. If Amir is working, you already know your order is going to be right and your experience is going to be a good one. He’s amazing and absolutely deserves recognition. He is an amazing representation for how McDonalds employees should work/behave.
  • HC
    Hector Sr. Camberos
    Nov 4, 2025
    4.0
    LOVE PANCAKES
  • IJ
    Irma Jordan
    Oct 31, 2025
    5.0
    I've been to better places, but at least they're nice.
  • SL
    Sabrina Lasiter
    Oct 28, 2025
    2.0
    This location is not giving people any monopoly pieces with their food/drink orders. Every item I ordered through the app said it would have a monopoly piece and when I got my order not 1 item actually had any monopoly pieces on it but last time I came to this same location some of the same items I ordered today did have the pieces. Employees are not giving customers what they should be.
  • LA
    Lily Arizala
    Oct 17, 2025
    1.0
    I visited a McDonald’s today and was really disappointed by the overall experience. The restaurant was dirty — tables were sticky, trash was scattered on the floor, and even the soda station had debris. The floor looked like it hadn’t been mopped in days, and the manager and an employee were chatting instead of cleaning. On top of that, the food portions seem smaller than they used to be, yet the prices keep going up. Over the years, both the quality and the value have noticeably declined, which makes the experience feel far from worth the cost. 😕

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 8770 Lake Murray Blvd, San Diego?

McDonald's is open every day from 5:00 AM to midnight.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 8770 Lake Murray Blvd offers drive-through service from 5:00 AM to midnight daily.