McDonald's

3.7
683 reviews
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Business Details

5065 Clairemont Dr, San Diego, CA
92117, United States
(858) 274-3344
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5065 Clairemont Dr, San Diego, CA
92117, United States

Hours

Reviews

3.7
683 reviews
5 stars
293
4 stars
138
3 stars
105
2 stars
41
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rude or unhelpful interactions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better training and attention to detail.

Cleanliness

Generally positive feedback on cleanliness, though some customers noted dirty tables and bathrooms.

Food Quality

Varied opinions on food quality; some customers enjoyed fresh and hot meals, while others criticized the taste and portion sizes.

Management Issues

Concerns about management responsiveness and effectiveness, with reports of unprofessional behavior from some managers.
  • EH
    Eric Halgren
    Oct 26, 2025
    1.0
    I had a very serious incident involving delivery of McDonald's food. I called the manager, Joyce, of the McDonald's one block away. She made absolutely no effort to help me. I called McD customer service and just got an robot who did not have my problem in its vocabulary.
  • WB
    Wyvona Barrett
    Oct 25, 2025
    3.0
    I love McDonald's, I love the app. It's very convenient to order your food ahead, pay for it, and pick it up through the drive-thru. However, the last time we ordered somehow my order got lost. I ordered it in the app. I paid for it in the app. Went to the restaurant, and they couldn't find it. I had to order it at the window. Had to move up to the secondary window to wait extra for my food. Made me late back to work from lunch. I did get my money refunded from the order I paid for online, but not my points that I used for the order. This is the first time that this has happened to me, but it's still disappointing.
  • NL
    Nairie Lor
    Sep 29, 2025
    1.0
    Tried to pick up my online order and manager refused me. Didn’t even ask me anything when I got there, just stared out from her window. Came up to me only when there was another person and told me to just cancel my order. My order was paid for already!! Worst experience, do not recommended coming here.
  • LA
    L Acevez
    Aug 27, 2025
    5.0
    This is the best McDonald's I've been to. They have the FRESHEST breakfast sandwiches and the service is always great.
  • SJ
    sargon jacob
    Jul 17, 2025
    5.0
    I don’t expect much from McDonald’s, but the manager Maria went above and beyond. I ordered to the wrong location by mistake, and she helped fix it and even matched my discount. Really appreciated the great customer service—rare to see these days!
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 5065 Clairemont Dr, San Diego?

McDonald's is open daily from 5:00 AM to 1:00 AM.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery including same-day and no-contact delivery from 5:00 AM to 11:45 PM daily.