McDonald's

3.6
673 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3301 Cummings Road (Naval Base), San Diego, CA
92136, United States

Hours

Reviews

3.6
673 reviews
5 stars
225
4 stars
191
3 stars
117
2 stars
46
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

Customers reported issues with cleanliness, including dirty bathrooms and a generally unkempt environment.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in temperature and freshness, with complaints about cold or improperly prepared items.

Mobile Ordering Issues

Several reviews mentioned problems with mobile orders, including incorrect items and delays in receiving orders.

Pricing Concerns

Customers expressed dissatisfaction with pricing, particularly regarding charges for sauces and higher prices compared to other locations.
  • AR
    A. Richardson
    4 days ago
    1.0
    Not a fan. My stomach hurts now.
  • CR
    Collin Rhodes
    Oct 30, 2025
    1.0
    Closes very early frequently missing items from orders
  • KT
    Kobe Taylor
    Sep 30, 2025
    1.0
    Slowest McDonalds in the world and set a world record for messing people’s orders up, ima have captain froberg “my boy” handle this mane
  • IT
    Indra Trujillo
    Aug 10, 2025
    2.0
    Kid at drive thru, arrogant, did not give me the nuggets sauce, asked for ketchup, hardly game me 2 packets lol, sorry your working there like,
  • TS
    Tedd Staub
    Jul 27, 2025
    3.0
    Ya know ... What can ya say about Mc Donald's ... It's fast food and not all that great. But if you want a great meal and you have like $40 you want to get rid of .... You are in the right place. I like the mobile ordering. It seems to be relatively comprehensive outside of pickles and onions. If you want to add anything, cost more money ... Including tartar sauce on the fillet of fish which is always skimpy to begin with. But with this particular location, even though I understand that they do a lot of business and clearly this franchise is making a fortune because it has a built-in customer base with all of the ships in Port. They literally do not have enough staff to make it go properly. They put in a whole bunch of automations and reduce the workforce. On a daily basis this is what happens .... You make your mobile order then when it's ready they call out the number that was assigned to you when you made the order, not your name .... It takes you maybe 30 seconds to walk up there and grab your order once you match the numbers. The problem is if you want to get extra ketchup a packet of salt, one of the sauces, a courtesy cup pretty much anything! You have to wait around for another 3 minutes for one of the people in the back to come back up to the front counter .... I understand that everybody's trying to save money but these people are making so much money off the Navy. They should have somebody distribute condiments as the customers wish after spending $20 plus dollars on a meal.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 4:30 AM to 10:00 PM Monday through Friday, from 5:00 AM to 10:00 PM on Saturdays, and from 6:00 AM to 10:00 PM on Sundays.

Does this McDonald's location offer drive-thru service?

Yes, it has a drive-thru that operates from 4:30 AM to 10:00 PM Monday to Friday, 5:00 AM to 10:00 PM on Saturdays, and 6:00 AM to 10:00 PM on Sundays.