McDonald's

4.0
1841 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4350 Palm Ave, San Diego, CA
92154, United States

Hours

Reviews

4.0
1,841 reviews
5 stars
922
4 stars
381
3 stars
257
2 stars
95
1 star
186

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is reported to be clean and well-maintained, with some customers noting the cleanliness of the restrooms.

Customer Service

Customer service experiences are mixed; while some staff are praised for being friendly and helpful, others are criticized for being rude or inattentive.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Kiosk Experience

The introduction of kiosks for ordering has received mixed feedback, with some customers finding it convenient while others struggle with the technology.

Food Quality

Food quality is generally viewed positively, with many customers enjoying the freshness and taste, although there are occasional reports of stale food.
  • AJ
    Alan Jenkins
    3 days ago
    3.0
    Love them cheesy gordita crunch
  • WS
    Wladyslaw Sienkiewicz
    6 days ago
    2.0
    Terrible place. I ordered a coffee and set it to 0 sugar, 3 Equal, 1 Splenda. I have diabetes, I can’t have sugar. And what did they give me? No Equal, no Splenda - but three spoonfuls of sugar!! And I even had to ask for a stir stick, they didn’t give me one right away!
  • AA
    Alex
    Nov 3, 2025
    4.0
    One of the cleanest McDonald's I have gone to. However, the fountain drink machine was out of order. Had to go to the front. Great playground for kids.
  • NP
    Ninette Cruz Perez
    Oct 29, 2025
    5.0
    Este McDonald's está super Limpio todos fueron muy amables con mi Familia. Los precios justos, si nos entregaron rápido la comida, estaba calientita y todo nos pareció muy agradable.
  • JS
    Jennifer Sterns
    Oct 8, 2025
    5.0
    This McDonald's tries (and succeeds!) very hard to be all it can be! The staff is consistent, they are professional and courteous. The food is just right ... here's a tip though ... ALWAYS ask for your order to be made fresh ... at any McDonald's! The quality of your order is at least 50× if not 100 times better. They just rebuilt it ... It really doesn't have enough seating/tables to handle the amount of customers who want to dine there. After all .. it is a 24 hour restaurant less than 2 miles from the border .. a veritable tourist destination in its own way! This McDonald's , as well as several others, has one main problem ... the are saturated with drive through and mobile orders from delivery food businesses like Uber Eats. It's almost as if they should be it need to be two separate businesses. This is because it leaves them exhausted &, with very little time to give much care it concern or to put it bluntly .. much quality customer service to the patrons who eat at the restaurant. I have noticed this at almost every McDonald's, the worst yet is the one on Nobel & Costa Verde in La Jolla ... It is a zoo of poor customer service due to spreading themselves extremely thin with to go orders If McDonald's created a separate are for their delivery, food app and drive through orders it would be a nice restaurant. It feels like you are interrupting a major event just trying to ask the staff about your order ... Or even just to order!!! This is no reflection on the wonderful people that work there. This is something the upper management needs to take a serious look at It diminishes the happiness of eating there and it is sad to see the employees run into the ground juggling what seems like 3 different restaurants. Also their TV sucks as it's there but runs obscure sports shows w/ no subtitles so you can't watch it or read it! Go

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4350 Palm Ave, San Diego?

McDonald's at 4350 Palm Ave, San Diego is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7 with options like curbside pickup, same day delivery, and no contact delivery.