Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a mix of friendly and rude service, with many customers experiencing long wait times and unhelpful staff.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with mobile app orders.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.
Cleanliness
Some reviews noted cleanliness in the restaurant, while others described it as dirty and disorganized.
Management Issues
Several reviews highlighted poor management and staffing problems, leading to slow service and customer dissatisfaction.
NH
Nona Henderson
Dec 31, 2025
1.0
I ordered 2 value meals and wanted lemonade with that instead of soda pop. They told me it was a extra 2 dollars. After I paid they didn't give it to me. When I went back end they were very rude and pretended that I didn't pay for the lemonade. After I proved it they gave me 1 water and 1 lemonade. I went back again and was accused of being petty over 94 cents. I've been spending money at McDonald's for over 30 years. How dare these people offend me like that.
DS
David Stebins
Dec 30, 2025
5.0
One of my favorite McDonald's food is always fresh staff is very friendly.
RR
Rika
Dec 28, 2025
4.0
The manager who was working front and drive thru was extremely friendly, he brought us extra sauces without us asking and was extremely polite! Multiple different customers came in with rude attitudes and demands but he was able to handle it very well. One of the sweetest mcdonalds staff iv ever had.
RB
Rachel Brockman
Dec 14, 2025
1.0
Worst experience ever. No salt on my fries, I sat in and waited to pay about 25 minutes and WHERE IS MY BURGER? (P.S DONT WAIT 45 MINUTES IN THIS LINE)
SO
Solana Ouahabi
Dec 4, 2025
1.0
They forgot to give me half of my order. I went inside with my receipt to ask for the items I paid for, and instead of fixing their mistake, the employees accused me of “having the rest in my car” and trying to get free food.
Why would I waste my time going back inside if I already had it? Instead of providing basic customer service or even checking the cameras, they argued with me like I was lying. Completely unprofessional, rude, and honestly embarrassing on their part.
If you come here, double-check your bags because they clearly don’t.
What are the opening hours for in-store dining at this McDonald's location?
McDonald's is open for in-store dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I get delivery from this McDonald's, and during what hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from my mobile device?
You can order using the McDonald’s app available on the Apple App Store and Google Play Store, or through their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's?
Yes, this McDonald's location has a drive-through service.
What nearby dining options are available around this McDonald's?
Nearby dining options include another McDonald's and Sushi Kuchi, a Japanese and sushi restaurant, ideal for customers looking for alternative meals in the area.
Are there any nearby places where I can handle financial transactions before or after visiting McDonald's?
Yes, nearby you can find Navy Federal Credit Union for banking needs and LibertyX Bitcoin ATM for Bitcoin transactions and currency exchange.
What nearby services can complement a visit to McDonald's in the San Diego area?
Nearby services include Costco Gasoline for fueling your vehicle, Costco Tire Center for tire needs, and Mission Home Health for healthcare services.