McDonald's

3.6
1082 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2482 Northside Dr, San Diego, CA
92108, United States

Hours

Reviews

3.6
1,082 reviews
5 stars
425
4 stars
226
3 stars
173
2 stars
67
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with many customers experiencing long wait times and unhelpful staff.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly with mobile app orders.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.

Cleanliness

Some reviews noted cleanliness in the restaurant, while others described it as dirty and disorganized.

Management Issues

Several reviews highlighted poor management and staffing problems, leading to slow service and customer dissatisfaction.
  • NH
    Nona Henderson
    Dec 31, 2025
    1.0
    I ordered 2 value meals and wanted lemonade with that instead of soda pop. They told me it was a extra 2 dollars. After I paid they didn't give it to me. When I went back end they were very rude and pretended that I didn't pay for the lemonade. After I proved it they gave me 1 water and 1 lemonade. I went back again and was accused of being petty over 94 cents. I've been spending money at McDonald's for over 30 years. How dare these people offend me like that.
  • DS
    David Stebins
    Dec 30, 2025
    5.0
    One of my favorite McDonald's food is always fresh staff is very friendly.
  • RR
    Rika
    Dec 28, 2025
    4.0
    The manager who was working front and drive thru was extremely friendly, he brought us extra sauces without us asking and was extremely polite! Multiple different customers came in with rude attitudes and demands but he was able to handle it very well. One of the sweetest mcdonalds staff iv ever had.
  • RB
    Rachel Brockman
    Dec 14, 2025
    1.0
    Worst experience ever. No salt on my fries, I sat in and waited to pay about 25 minutes and WHERE IS MY BURGER? (P.S DONT WAIT 45 MINUTES IN THIS LINE)
  • SO
    Solana Ouahabi
    Dec 4, 2025
    1.0
    They forgot to give me half of my order. I went inside with my receipt to ask for the items I paid for, and instead of fixing their mistake, the employees accused me of “having the rest in my car” and trying to get free food. Why would I waste my time going back inside if I already had it? Instead of providing basic customer service or even checking the cameras, they argued with me like I was lying. Completely unprofessional, rude, and honestly embarrassing on their part. If you come here, double-check your bags because they clearly don’t.

Frequently Asked Questions About McDonald's

What are the opening hours for in-store dining at this McDonald's location?

McDonald's is open for in-store dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

What are the drive-through hours at this McDonald's?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.