Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,072 reviews
5 stars
422
4 stars
225
3 stars
172
2 stars
67
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service efficiency and customer interaction.
Food Quality
Feedback on food quality was mixed; while some customers praised fresh and hot food, others complained about cold items, missing orders, and poor preparation.
Cleanliness and Maintenance
Several reviews highlighted cleanliness issues and the need for maintenance, with comments about the restaurant being dirty and equipment being out of order.
Staff Attitude
Many reviews noted unprofessional behavior from staff, including rudeness and inattentiveness, which contributed to a negative customer experience.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of effective service recovery.
- ARAndrea Rosas4 days ago1.0I've never been to a McDonald's that charges extra for more than one dipping sauce. $.35 per sauce is ridiculous considering it's a multi-million company and it is not going to make them go into debt to give the customers what they request. Plus my medium fries had the amount of a small. Worst location. Greedy.
- SBShabnam BarakzaiNov 14, 20251.0The customer service was terrible, and the manager had such an attitude. I literally tapped my phone twice to pay, and she still acted annoyed. She didn’t even give me napkins or any ketchup for my fries. The fries were also soggy and cold.
- RRRoughCut RetroSpectNov 9, 20251.0This guy ignored me and 2 customers for 10 minutes while we stood at the register waiting for our orders to be taken. Not one employee even make eye contact with me. @2pm on a Sunday. I just walked out i can get lunch at Costco. HIRE more people, bad management. Worst location I have been to in Southern California by far. This is only time EVER in my life I walked out of a fast food restaurant. Pathetic.
- BBBenNov 5, 20251.0Had 3 orders, only got the first one. Went to ask for the other 2, they arent even in the system yet its on the app order history
- SDSloan DOct 27, 20251.0First off, HORRIBLE service. They don’t even deserve the star. I made a google account just to leave this review. Terrible wait anytime you try to go there, expect to wait 30min or more. What is the point of a pick up option if you’re made to wait before every single drive through order? I placed a mobile order at 10pm & did not walk out with my food until 11pm. Absurd. Absolutely no reason for this long of a wait. Defeats the purpose of ordering ahead. I watched several people walk in after me to order food & STILL got out before me. Avoid this place. Clearly has a lack of any sort of management & actual work ethic. Save yourself the headache & go to the Mission Gorge location since convenience & customer service seem to be the last thing on this location’s mind. I don’t care if you’re tired of working in fast food perhaps don’t work in it if you’re not cut out for the bare minimum of interactions. Rude employees consistently. Listen to the reviews yall
Frequently Asked Questions About McDonald's
What are the opening hours for in-store dining at this McDonald's location?
McDonald's is open for in-store dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I get delivery from this McDonald's, and during what hours?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's from my mobile device?
You can order using the McDonald’s app available on the Apple App Store and Google Play Store, or through their online ordering links.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-through available at this McDonald's?
Yes, this McDonald's location has a drive-through service.
What nearby dining options are available around this McDonald's?
Nearby dining options include another McDonald's and Sushi Kuchi, a Japanese and sushi restaurant, ideal for customers looking for alternative meals in the area.
Are there any nearby places where I can handle financial transactions before or after visiting McDonald's?
Yes, nearby you can find Navy Federal Credit Union for banking needs and LibertyX Bitcoin ATM for Bitcoin transactions and currency exchange.
What nearby services can complement a visit to McDonald's in the San Diego area?
Nearby services include Costco Gasoline for fueling your vehicle, Costco Tire Center for tire needs, and Mission Home Health for healthcare services.