McDonald's

3.6
2316 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2345 El Cajon Blvd, San Diego, CA
92104, United States

Hours

Reviews

3.6
2,316 reviews
5 stars
913
4 stars
480
3 stars
383
2 stars
164
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, especially in the drive-thru.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a mix of friendly and rude service, with many customers experiencing unhelpful or dismissive attitudes from staff.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, others reported receiving cold or poorly prepared items, leading to dissatisfaction.
  • CL
    C L
    2 days ago
    5.0
    Very good and friendly
  • RA
    Roy Axford
    Nov 2, 2025
    1.0
    Understaffed and undersupplied. Go elsewhere.
  • LP
    Luke Portillo
    Nov 1, 2025
    1.0
    We placed an order at 12:27 and we received at 1:12 after tall man with orange shirt gave a somewhat braindead answer, while a bigger group after us got their orders almost immediately. It was an incredible seeing 4-5 people shuffling thru bags and suddenly one would emerge for a customer every 15 minutes.. This mcdonalds location on El cajon blvd in San Diego is must stay away.
  • BC
    Baja Cali
    Oct 31, 2025
    1.0
    Worst services ever To order , 30 min waitin curbside, no ketchup, no straws, no napkins we're given when I asked. Did not delivered completely my order. to mad to argue. Ask for kids meal, but they forgot to include toy !!! Would not recomend or come back!!!
  • SM
    Sydney Miracle
    Oct 12, 2025
    1.0
    If I could give 0 stars I would. This Mcdonald’s was the worst place I have ever been to. I ordered 20 minutes in advance, waited for 30 minutes inside the store to see my order number disappear from the “In Progress” screen and never making it to the “Now Serving” screen. After asking when my order was ready, I was given no information and then was told by the manager it would take 40 more minutes, totaling a time of 1.5 hours. Never going here again and will tell everyone I know to never go here as well.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2345 El Cajon Blvd, San Diego?

McDonald's at 2345 El Cajon Blvd is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, this location offers delivery services 24/7 through McDelivery with options for same-day and no-contact delivery.