McDonald's

3.6
1539 reviews
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Business Details

16440 Bernardo Center Dr, San Diego, CA
92128, United States
(858) 673-2092
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
16440 Bernardo Center Dr, San Diego, CA
92128, United States

Hours

Reviews

3.6
1,539 reviews
5 stars
586
4 stars
338
3 stars
241
2 stars
96
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, particularly from management.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and food prepared incorrectly.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items, poorly prepared meals, and inconsistent taste.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Customer Experience

Several reviews mentioned negative experiences related to customer service, including disrespectful interactions and lack of assistance.
  • SS
    Smokeypeate SP
    Jan 4, 2026
    1.0
    Forgot to stir the coffee after adding creamer etc. DRIVE THRU.
  • JT
    Josh Tell
    Dec 26, 2025
    1.0
    The manager acts like a little kid and starts yelling and whining at customers about problems at his own job. If you don't believe me, I can show you the dashcam footage of him aggressively whining like a 12 year old at me. McDonald's has become a joke in the past year. At this price point, you can get actual, real, better food; Not this slop.
  • JS
    Jayeeta Sarkar
    Dec 26, 2025
    5.0
    Good taste and cleanliness
  • SS
    sourskypotato
    Dec 9, 2025
    2.0
    Average McDonald's except they constantly burn their buns
  • EC
    Eddie Chung
    Nov 27, 2025
    1.0
    The manager screamed at me and my little brother because his payment system didn't go through. I showed him the charge on my card and he walked away while shouting "THATS PENDING THATS PENDING!" Even though it's a credit card authorization charge, meaning the error was on his side. It's quite funny to me that the manager of this store doesn't know how a credit card works. I'll be taking my business elsewhere, this place is a bit of a joke.
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Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 16440 Bernardo Center Dr?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and Friday and Saturday from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.