McDonald's

3.7
1379 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12808 Rancho Penasquitos Boulevard, San Diego, CA
92129, United States

Hours

Reviews

3.7
1,379 reviews
5 stars
554
4 stars
305
3 stars
214
2 stars
102
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.

Food Quality

Mixed reviews on food quality, with some items being described as old, cold, or poorly prepared, while others were noted as fresh and tasty.

Cleanliness

The restaurant was generally described as clean, but there were complaints about the condition of the bathrooms and dining area.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of competence.

Play Area

The indoor playground was positively highlighted as a fun and clean space for children, enhancing the dining experience for families.
  • PM
    Pablo Martinez
    1 day ago
    1.0
    Stopped at this McDonalds during a long drive with the family and had probably the worst experience you can find at a restaurant. First the staff was not very welcoming and didn’t offer if my order was too dine in, yet place it to go without any napkins. The playground’s trash was over filled and could tell it hadn’t been attended to for several hours. Then when our food was ready, took the kids to wash the hands where an older middle eastern employee was finishing using the urinal. The employee then just zipped up and went back to work! Never stopping at this location again.
  • AR
    Alyssa Rodriguez
    Jan 4, 2026
    4.0
    Nit bad average waited a bit had better fast food from McDonald's
  • AH
    Aaron Haverinen
    Jan 1, 2026
    4.0
    Very nice employees and their food is always at the highest quality. If they ever do make a mistake, they will own up to it, give you new food, and do it as fast as possible as to not hold you back or make you late. The inside is fairly clean.
  • JY
    Jeffrey Yee
    Dec 25, 2025
    5.0
    Carl was absolutely the nicest and most patient person with my and my daughter when we came in as they were closing the play area. Thank you Carl!
  • TS
    Taylor Strong
    Dec 18, 2025
    1.0
    Never had an incident with the food. But the wait time is kind of ridiculous I was in the drive thru for over 30 minutes and you cant get out and even inside I waited more than 20 minutes to get the food.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Rancho Penasquitos Boulevard?

McDonald's is open for regular dining every day from 5:00 AM to 10:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open daily from 5:00 AM until midnight.