McDonald's

3.8
747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11915 Carmel Mountain Rd, San Diego, CA
92128, United States

Hours

Reviews

3.8
747 reviews
5 stars
348
4 stars
155
3 stars
112
2 stars
41
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; some report excellent service while others mention rude staff and long wait times.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

The restaurant is generally noted for its cleanliness, particularly the restrooms, although some customers reported unpleasant odors.

Ordering Process

The use of kiosks and mobile ordering is a common theme, with some customers appreciating the efficiency while others find it confusing or problematic.

Atmosphere

The atmosphere is described as modern and clean, but some customers feel it lacks warmth and can be unwelcoming.
  • RD
    Ravi Dhungel
    Oct 4, 2025
    5.0
    Great team and service been to more than 50 times.
  • KT
    K Truong
    Sep 24, 2025
    5.0
    This is my favor McDonald in the area. It is so clean from the inside and outside tables to the restroom. Good and very helpful services. Sometime insatiable there for hours to read the news or responding to my emails and they never said anything.
  • FB
    Farzin Bazadeh
    Sep 9, 2025
    5.0
    Love it
  • YM
    YoAmo Makeup
    Sep 8, 2025
    3.0
    Not the best McD's unfortunately. Long waits, food is often cold, often sold out of common items, speciality coffee not available, and if you order through the app, they will cancel your order without reason when you've ALREADY ARRIVED. (Like at least tell me before I leave) and the last order cancel was 15 before breakfast was over. You do know you're supposed to MAKE breakfast until the cutoff time???....but they were probably running out and just didn't want to make it fresh for the order. Lazy and Horrible. Location is wonderful and the people are friendly.....just the food, quality, the process and availability of items...NOT GREAT. Sad because the location in this plaza is convenient and beautiful.
  • OM
    Owen McGuffey
    Aug 21, 2025
    1.0
    Good worker but got no burger patty in my cheese burger. Understandable but I wanted my burger late at night but dawg I need my dam patty.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's drive-thru?

The drive-thru at McDonald's is open daily from 5:00 AM to 11:00 PM.

Can I order McDonald's food for delivery, and what are the delivery hours?

Yes, McDonald's offers delivery daily from 6:00 AM to 10:30 PM via their delivery service.