McDonald's

3.6
2137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1414 University Ave, San Diego, CA
92103, United States

Hours

Reviews

3.6
2,137 reviews
5 stars
851
4 stars
442
3 stars
371
2 stars
183
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor communication and slow service.

Food Freshness

There were mixed reviews on food quality, with some customers noting fresh food while others complained about cold or stale items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty bathrooms and unsanitary conditions in the restaurant.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences, indicating variability in service quality.
  • PV
    Pao Vang
    Jan 1, 2026
    2.0
    Very slow and wrong order
  • AA
    Aaron
    Dec 28, 2025
    3.0
    It's McDonald's. I drink the coffee. I miss the hazelnut syrup, $1 large coffee.
  • KS
    Kenat Salas
    Dec 16, 2025
    1.0
    First, when I arrived at the drive-thru, the lady treated me unprofessionally, rushed me when I was placing my order, and asked me to pay before I had even finished ordering. Then, when she spoke to me, her English was completely unintelligible. It's okay that English is her second language, but if you work in customer service, you should at least be able to express yourself clearly. Primero, cuando llegué al drive-thru, la señora me trató con poca profesionalidad, me apuró al momento de hacer mi pedido y me pidió que pagara cuando aún no había terminado de pedir. Luego, al comunicarse conmigo, su inglés era totalmente ininteligible. No está mal que el inglés sea su segunda lengua, pero si trabajas en atención al cliente, al menos deberías expresarte con claridad.
  • GT
    Gema De la torre
    Dec 13, 2025
    1.0
    Trashy restaurant, horrible service,horrible and unpolite, rude,employees plus the food taste old and cold
  • WH
    What's Good Around Here?
    Dec 4, 2025
    5.0
    Mc Donalds is Mc Donalds what more can i say there all pretty much the same. This one is clean, busy, playground

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1414 University Ave, San Diego?

McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru operates 24/7 every day of the week.