McDonald's

3.4
1491 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6370 Mack Rd, Sacramento, CA
95823, United States

Hours

Reviews

3.4
1,491 reviews
5 stars
528
4 stars
292
3 stars
264
2 stars
131
1 star
276

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional service, with several instances of staff being dismissive or forgetful.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and bathrooms.

Food Quality

Several customers experienced problems with food quality, including cold, stale, or improperly prepared items.

Order Accuracy

There were frequent complaints about missing items and incorrect orders, leading to customer dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting quick service and friendly staff.
  • PV
    Prince Virk
    6 days ago
    1.0
    Extremely unsafe area i am a delivery driver and i was picking up an order from this store and someone snatched my chain out of my neck
  • AR
    amy rayford
    6 days ago
    4.0
    Food was prepared as ordered and fresh. Couldn't ask for more
  • LJ
    Lakreshae James
    Sep 26, 2025
    1.0
    This establishment is very unprofessional uncompassionate and no sympathy for people who are less fortunate very rude un organized and filthy well it starts with the first time you walk into a place no smiles no welcomes it takes very long for your order to be taken they will just walk away like they do not see you second you try to sit down and enjoy a hard day at work money on food that you are expecting to be fresh and neat then you notice that some of your order is missing having to cause a problem or complain when really you just wanted to enjoy the food and atmosphere then you sit down and see that the tables are filthy and when you bring it to there attention attitude and distance like you have made the mistake everyone that has been here all has had a bad experience with ethier bad customer service cleaness and bad bathrooms or missing items I highly do not recommend this unorganized establishment to be a place we're family friends or just a quick bite a place to choose you will leave humongously disturbed and unsatisfied treated poorly and still hungry
  • BM
    brandee mosley
    Sep 18, 2025
    5.0
    It's was AMAZING I was able to get 5010 points in the app and was able to get my daughter laycee and free happymeal and a free vanilla milkshake and she LOVES vanilla milkshakes that's it bye👋💫👩‍🦽
  • FS
    Frank s
    Sep 5, 2025
    5.0
    Great food and decent prices. Always the cheapest place for soft drinks!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 6370 Mack Rd, Sacramento?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 8:00 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extends until midnight on Friday and Saturday.