Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported extremely slow service, with long wait times for both drive-thru and in-store orders.
Customer Service
Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude and unhelpful service.
Food Quality
Several reviews mentioned issues with food quality, including cold items and incorrect orders, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty bathrooms and unsanitary conditions.
Management Issues
Multiple reviews highlighted poor management practices, including disrespectful behavior from managers and inadequate staff training.
LP
Littleboy Production
Nov 11, 2025
5.0
Good staff and nice service
KE
Keri Erwin
Nov 7, 2025
5.0
I had an order there today. I have to give props to the young lady behind the register. Young black lady with a ponytail, very pretty. I even complimented her on her energy. I felt the pressure but she made it seem effortless. People complained about the timing of food and missing items. The manager was also very nice and explanatory. I just sat and observed the great service I witnessed. I had to tell the young lady what an excellent job she was doing. It really made me not mind the wait. Fast food service is not an easy industry to work in and especially that area. Hats off to the crew who held it down today.
KM
Kevin Medina
Oct 30, 2025
1.0
Always missing food and staff works slow 🐌 worst McDonald's in sacramento