McDonald's

3.5
1915 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5425 Fruitridge Road, Sacramento, CA
95820, United States

Hours

Reviews

3.5
1,915 reviews
5 stars
697
4 stars
393
3 stars
345
2 stars
173
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or improperly cooked items.

Cleanliness

Mixed reviews on cleanliness; some praised the cleanliness while others reported filthy restrooms.

Technology Issues

Several customers experienced problems with kiosks and mobile ordering, leading to frustration.
  • SS
    Safiullah Siddiqi
    Nov 16, 2025
    5.0
    I like to it
  • OZ
    Omar Zafir
    Nov 2, 2025
    5.0
    It was cool nice clean!
  • CC
    C
    Oct 17, 2025
    1.0
    Went this morning because the app has coffee for .99 and that's how much I'd pay for their coffee and the two ladies talking too much gave me incorrect change (less of course) then decided to get my lil family something and not only did they have to double check my receipt but didn't even give me sauce for my four nuggets .. dammmn this place .. are you hiring?! My son is looking and would bet my life would do sooo much better especially when he can stomach this bullshit
  • AS
    austin sheaffer
    Oct 16, 2025
    1.0
    Check the stalls before your kids use the bathrooms...
  • RS
    Ri So
    Oct 12, 2025
    1.0
    Came here the other day for dine in breakfast. The line didn’t look too bad but apparently that was a red flag. I could not order a regular combo with substitutions. The person behind the screen did not know how to speak clearly, especially with the broken drive thru speaker. Then I get my food which is ready but not my drinks. That would have been fine except they made us wait 20 min for a hot drink. That came to the car cold just like our food. Then they bring out one drink not two. I asked for an unsweetened iced tea. I was given a large sweet tea. I paid an extra dollar for this but had to get it changed yet again. Even more time for a simple tea so I asked for a refund. They denied the refund since they were giving my tea 30 MINUTES AFTER WE ORDERED. I never have a problem with this McDonald’s but in the last few weeks it’s been a complete mess. With how expensive fast food is now you’d think the level of service would be there. I already contacted customer service but I doubt I will be getting any sort of refund.

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 5425 Fruitridge Road?

McDonald's at 5425 Fruitridge Road is open daily from 6:00 AM to 9:00 PM for regular dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily starting at 5:00 AM. On weekdays it closes at midnight, except Fridays and Saturdays when it stays open until 1:00 AM.