McDonald's

3.6
2109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8940 Pocket Rd, Sacramento, CA
95831, United States

Hours

Reviews

3.6
2,089 reviews
5 stars
769
4 stars
479
3 stars
377
2 stars
174
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy and slow service, with many experiencing incorrect or incomplete orders.

Staff Performance

While some reviews praised friendly and helpful staff, others highlighted unprofessional behavior and poor management, leading to negative experiences.

Cleanliness

The restaurant was generally noted as clean and tidy, with some customers appreciating the efforts of staff to maintain cleanliness.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Convenience

Many customers appreciated the location's convenience and quick service during busy times, although some noted long wait times for orders.
  • JK
    jakir khan
    6 days ago
    5.0
    Staff's are always smiling
  • AO
    Abigail O'Malley
    Nov 15, 2025
    1.0
    If i can give this place 0 stars, i would. the food was good, but the atmosphere and the vibes were terrible. there was a heavy set woman wearing beige and black pants with a bun who is incredibly rude to her crewmates. you can hear her screams and yells from the lobby which is absurd. she treats the young employees so bad as if working at mcdonald’s wasn’t bad enough with a superior like her. whoever trained or hired this woman, should reconsider their decision. this store is only going to go downhill with her around. my autistic child was incredibly overstimulated and restless from this woman.
  • EM
    Eli Meza
    Nov 11, 2025
    1.0
    Everybody thought the whole drive through was so rude !!!! Jesus , I can two they hate thier job and it shows. No getting just reached out and took my money, then again no greeting , just shoved the food through my windows. To make things worst the burger was smashed and a complete mess.
  • DM
    Derrick Morris
    Nov 7, 2025
    5.0
    Out of the 2/3 McDonald's near me this one is the best. Food is most consistent and hot. The staff has always been friendly and easy to order with. It's located just off the freeway, but the interelsection can get quite busy during peak traffic hours. Each time I have gone inside the location seems to be kept well maintained (never any huge messes I've novices and any spills were quickly picked up)
  • PZ
    phillip zepp
    Oct 31, 2025
    1.0
    This McDonald’s is nice looking. Terrible service. As I’m writing this review I’m waiting next to 8 cars in overflow sent here from the drive through. They can’t handle ANY kind of traffic. Terrible service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8940 Pocket Rd, Sacramento?

McDonald's at 8940 Pocket Rd, Sacramento, is open 24 hours a day, 7 days a week.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open 24/7 every day of the week.