McDonald's

3.5
1240 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8300 Elk Grove-Florin Road, Sacramento, CA
95829, United States

Hours

Reviews

3.5
1,240 reviews
5 stars
460
4 stars
260
3 stars
198
2 stars
87
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and frequent mistakes with orders.

Cleanliness

The restaurant received positive feedback for being clean and well-maintained.

Order Accuracy

Many reviews highlighted consistent problems with incorrect orders and missing items.

Food Quality

Customers expressed dissatisfaction with food quality, including undercooked items and stale products.

Customer Experience

Some customers noted friendly staff and good service, but these experiences were overshadowed by negative interactions.
  • KM
    Ken Murray
    3 days ago
    1.0
    Staff is rude lobby is dirty and when u get an ice cream cone they give you a very small ice cream cone that is only in the hole of the cone its suppose to be around the edge of the cone and 3 decent swirls. It was literally and inch tall. That's ridiculous. my husbands mini mcflurry was only half full. This is not the first time this has happened either and I can see other complaints about it too. When I mentioned it to the manager she said I can make you a new one and it was still the same size so what was the point except she wasted an ice cream cone. Time to stop going there.
  • AA
    Asaduddin
    3 days ago
    1.0
    Title: Crystal’s Behavior is Completely Unacceptable – Needs Immediate Management Review Review: My experience with the manager Crystal at this McDonald’s has been shockingly bad, to the point where it raises serious concerns about how this store is being managed. Her behavior is consistently rude, disrespectful, and completely unprofessional toward customers. This is not a one-time issue — multiple customers, including myself, have noticed the same pattern. Crystal speaks with an aggressive tone, shows attitude for no reason, and treats customers as if they are a burden. This type of behavior is absolutely unacceptable for someone in a manager position. Her actions do not just ruin the customer experience — they reflect very poorly on McDonald’s as a brand. It feels like she has no training, no professionalism, and no interest in treating people with basic respect. I genuinely do not understand how someone with this behavior is allowed to manage a customer-facing location. I strongly request that upper management review her conduct immediately, because it is driving customers away and damaging the reputation of this store. Until this issue is addressed, I will not be returning — and based on what I’ve heard from other customers, many feel the same. McDonald’s needs to take serious action here. This level of unprofessional behavior should not be ignored.
  • MM
    mike
    Nov 16, 2025
    1.0
    awful service took forever on my order they didn't care or apologize to me and they forgot my cheeseburger and ur app doesn't have someone i can call will not go back to this place
  • CW
    crystal williams
    Nov 16, 2025
    1.0
    service was awful the lady manager was rude they forgot my nuggets had to argue just to get my food there night team is trash will not come back to this place
  • MB
    malcolm baker
    Nov 15, 2025
    1.0
    I had 6 dollar Mcdouble meal the manager the kids having good time not doing my order giving out the wrong order to other people seeing manager having good time im waiting 30 minutes for a mcdouble meal just for guy tell me to wait and girl laughing that gave my order to wrong person worst mcdonalds and funny part I met nice man talking how they were missing another person mcnuggets and he had fight with them just for that manager rude customer service is awful

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 8300 Elk Grove-Florin Road, Sacramento?

McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining.

Can I order delivery from this McDonald's location?

Yes, McDonald's offers delivery services daily with hours from 6:00 AM to 11:30 PM, and extended late hours on Fridays and Saturdays.