Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and frequent mistakes with orders.
Cleanliness
The restaurant received positive feedback for being clean and well-maintained.
Order Accuracy
Many reviews highlighted consistent problems with incorrect orders and missing items.
Food Quality
Customers expressed dissatisfaction with food quality, including undercooked items and stale products.
Customer Experience
Some customers noted friendly staff and good service, but these experiences were overshadowed by negative interactions.
KM
Ken Murray
3 days ago
1.0
Staff is rude lobby is dirty and when u get an ice cream cone they give you a very small ice cream cone that is only in the hole of the cone its suppose to be around the edge of the cone and 3 decent swirls. It was literally and inch tall. That's ridiculous. my husbands mini mcflurry was only half full. This is not the first time this has happened either and I can see other complaints about it too. When I mentioned it to the manager she said I can make you a new one and it was still the same size so what was the point except she wasted an ice cream cone. Time to stop going there.
AA
Asaduddin
3 days ago
1.0
Title: Crystal’s Behavior is Completely Unacceptable – Needs Immediate Management Review
Review:
My experience with the manager Crystal at this McDonald’s has been shockingly bad, to the point where it raises serious concerns about how this store is being managed. Her behavior is consistently rude, disrespectful, and completely unprofessional toward customers.
This is not a one-time issue — multiple customers, including myself, have noticed the same pattern. Crystal speaks with an aggressive tone, shows attitude for no reason, and treats customers as if they are a burden. This type of behavior is absolutely unacceptable for someone in a manager position.
Her actions do not just ruin the customer experience — they reflect very poorly on McDonald’s as a brand.
It feels like she has no training, no professionalism, and no interest in treating people with basic respect. I genuinely do not understand how someone with this behavior is allowed to manage a customer-facing location.
I strongly request that upper management review her conduct immediately, because it is driving customers away and damaging the reputation of this store.
Until this issue is addressed, I will not be returning — and based on what I’ve heard from other customers, many feel the same.
McDonald’s needs to take serious action here. This level of unprofessional behavior should not be ignored.
MM
mike
Nov 16, 2025
1.0
awful service took forever on my order they didn't care or apologize to me and they forgot my cheeseburger and ur app doesn't have someone i can call will not go back to this place
CW
crystal williams
Nov 16, 2025
1.0
service was awful the lady manager was rude they forgot my nuggets had to argue just to get my food there night team is trash will not come back to this place
MB
malcolm baker
Nov 15, 2025
1.0
I had 6 dollar Mcdouble meal the manager the kids having good time not doing my order giving out the wrong order to other people seeing manager having good time im waiting 30 minutes for a mcdouble meal just for guy tell me to wait and girl laughing that gave my order to wrong person worst mcdonalds and funny part I met nice man talking how they were missing another person mcnuggets and he had fight with them just for that manager rude customer service is awful
What are the regular dining hours for McDonald's at 8300 Elk Grove-Florin Road, Sacramento?
McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining.
Can I order delivery from this McDonald's location?
Yes, McDonald's offers delivery services daily with hours from 6:00 AM to 11:30 PM, and extended late hours on Fridays and Saturdays.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has drive-thru service open from 5:00 AM to 1:15 AM on most days, with extended closing at 2:00 AM on Fridays and Saturdays.
What types of payment are accepted at McDonald's on Elk Grove-Florin Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What convenient ordering apps can I use to place an order with McDonald's here?
You can order using the McDonald's App available on iOS and Android, or through their online delivery link.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Are there other fast food restaurants nearby this McDonald's?
Yes, nearby fast food options include another McDonald's, KFC, A&W Restaurants, Little Caesars Pizza, Pizza Hut, Super Taco Mexican Restaurant, and El Super Taco.
What nearby places can help me get my car serviced while visiting McDonald's?
Nearby automotive service options include Les Schwab Tire Center, AutoZone, Monty's Express Carwash, and H&L Chimney Service.
Are there religious or community centers near this McDonald's?
Yes, nearby religious centers include International Bible Baptist Church, All Nations Seventh Day Adventist Church of Elk Grove, and Sacramento All Nations Seventh-day Adventist Church.
Where can I get coffee or a quick snack near McDonald's at this location?
Nearby options for coffee and snacks include Starbucks, T% Coffee + Tea bubble tea shop, and Sushi Q Japanese Restaurant for a quick meal.