Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative interactions.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or stale items, while some customers noted fresh food on occasion.
Cleanliness
Several reviews mentioned cleanliness issues, particularly outside the restaurant, affecting the overall dining experience.
Speed of Service
While some customers appreciated quick service, others experienced long wait times and slow service, especially during busy hours.
JG
Javed Graham
4 days ago
1.0
Will look at you and ignore you trying to force you to use the kiosk. It wasn't accepting my code and needed help. Had to eventually go through drive thru to get help
DC
dave calderon
Jan 2, 2026
3.0
All I can say about McDonald's is you get what you pay for
JW
Justin Ward
Dec 24, 2025
1.0
It's McDonald's
JT
Jeremy S. Talbot
Dec 16, 2025
3.0
Lady working the drive through last night was very impatient and rude. Outside of that, the food was a 4.5
ST
Sacramento Tourist
Nov 15, 2025
1.0
Screwed up my order AGAIN.
Ordered a double, got a single.
Burger and bun tasted maybe 30 minutes old or more.