Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative interactions with management.
Food Quality
Mixed reviews on food quality; while some customers enjoyed fresh and hot items, others complained about cold food, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned unsanitary conditions both inside and outside the restaurant, including issues with the surrounding area and the overall cleanliness of the location.
Efficiency
While some customers appreciated the quick service, many others noted slow service and issues with order accuracy, particularly when using the drive-thru or kiosks.
Atmosphere
The atmosphere received mixed feedback, with some customers enjoying the environment while others felt uncomfortable due to the presence of homeless individuals and a lack of staff engagement.
ST
Sacramento Tourist
Nov 15, 2025
1.0
Screwed up my order AGAIN.
Ordered a double, got a single.
Burger and bun tasted maybe 30 minutes old or more.
JB
Jawan Brown
Nov 8, 2025
1.0
I ordered the Bacon, Egg & Cheese McGriddle, but received a McGriddle with chicken instead. Very disappointing and unacceptable. I wish I could share the pic, smh.
RJ
Rhonda Jennings
Nov 4, 2025
5.0
McDonald's is McDonald's
Fast, hot, tastes good
RA
Rudy Aldama
Nov 3, 2025
4.0
Store staff always friendly but unfortunately homeless element around building always an issue.
FG
fantasia green
Oct 21, 2025
5.0
If this visit is referring to the 24-hour one, then yes, this location is awesome. I never have a problem with my food, and my fries are always fresh when I ask never re-dropped. And I haven't had any rude service, so that's definitely a plus as well.