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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor handling of orders and complaints.
Food Quality
Numerous reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.
Cleanliness
Several customers noted that the dining area and bathrooms were often dirty, impacting their overall experience.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, leading to long wait times.
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LINDA LAPPIA
Nov 1, 2025
5.0
My kid's favorite place ❤️
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Suhrab Warzida
Nov 1, 2025
1.0
this macdonald is very dirty I went there, no one was inside, it was just the two of us, all the tables were dirty I said it twice and waited for ten minutes for the table to be cleared. And the workers were very rude.
ST
Steven Terry
Oct 20, 2025
5.0
This is a good location, the staff is pleased to help with the orders and they always have a smile on their faces. The food is consistent and always fills my belly.
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A O F
Oct 19, 2025
5.0
McDonald’s with a five star review? This restaurant certainly has earned a five star review due to the professionalism of the restaurant staff. The biggest difference is when ordering a Coke, other restaurants often get their Coke mixed up or they mix up the soda orders, and this is one of the main reasons why they deserve a five star review because they serve Coke and the orders are made correctly and consistently correctly.
Sometimes the dining room is in need of attention, but other than that it’s a great restaurant for a quick meal.
OS
Omar Santiago
Oct 12, 2025
2.0
I’m order and the lady on the front was so nice and make a joke because I’m was have paint on my face I’m a painter. But the lady give me the food just Loy at me button to top and asking where is your receipt old lady very rude.