McDonald's

3.1
1592 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4242 Norwood Ave, Sacramento, CA
95838, United States

Hours

Reviews

3.1
1,592 reviews
5 stars
475
4 stars
242
3 stars
261
2 stars
155
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and food prepared incorrectly.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

There were complaints about food quality, including cold items and foreign objects found in meals.
  • MB
    Mark Blyshchyk
    2 days ago
    1.0
    The slowest fast food place I’ve ever been to I came here over 7 times and every single time it takes 25 to 30 min to get my burgers out they work like it’s a restaurant not satisfactory
  • AH
    Aleida Hernandez
    4 days ago
    5.0
    Everything is good they got some better deals nowadays too many homeless people around there though.
  • LT
    Lily Tyuk
    6 days ago
    1.0
    How in the world can you serve a dark brown lettuce to your customers. I was so busy eating on the go because I’m so busy and when I noticed the lettuce I was disgusted. Do you guys not care about people, what if someone has a weak immune system, I can’t believe my eyes.
  • VS
    VISHAVJIT SINGH
    Nov 14, 2025
    1.0
    firstly staff was very rude all of them now see my burger bun
  • TM
    TC Morrison
    Oct 7, 2025
    1.0
    Very disappointed with our experience this morning. On the way to take my grandson to school, we placed a mobile order through the app for three Sausage McMuffins with no egg clearly noted on the order. My grandson has an egg allergy, so were always careful to double-check. Unfortunately, this isn't the first time this location has made this mistake, but today we didn't check before leaving (my mistake for trusting it this time). After dropping him off at school, my grandson called to say all three sandwiches had egg on them. I pulled over, checked the order, and confirmed it was placed correctly no egg on all three. He sent me photos showing the mistake. I drove back to McDonalds, showed them my receipt and the photos, and the employee simply said, So I put egg on them. I explained again that he has an allergy and cant eat them. Her response was, Then get the sandwiches. I told her I wasn't going to drive all the way back to the school, get the food, and come back again when this wasn't our mistake. She just repeated that next time I should bring the food back. I understand mistakes happen, but the lack of concern or accountability especially with a food allergy involved is unacceptable. We've ordered from this location many times, but after todays experience, I don't think well be back.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 4242 Norwood Ave in Sacramento?

McDonald's at 4242 Norwood Ave is open from 6:00 AM to 10:00 PM every day.

What are the delivery hours for McDonald's in Sacramento?

Delivery is available daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.