McDonald's

3.1
1602 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4242 Norwood Ave, Sacramento, CA
95838, United States

Hours

Reviews

3.1
1,602 reviews
5 stars
478
4 stars
243
3 stars
263
2 stars
156
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times in both drive-thru and inside the restaurant, often exceeding 20 minutes.

Customer Service

Many reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with how their concerns were handled.

Food Quality

There were multiple complaints about food quality, including issues with freshness, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean dining areas and restrooms.

Management Issues

Customers noted a lack of effective management, leading to poor service and unresolved complaints.
  • WC
    Walter Cisco
    1 day ago
    1.0
    The dive thru is ok with speed but the lobby gets ignored the service is super slow they dont even pay attention unless you say something
  • DS
    Dexster Smith
    Jan 3, 2026
    1.0
    Light sauce!!!!! Order a Big Mac lite sauce and they served me a burger already made under the heat rack and about 2oz of sauce and cold fries. Wow!!
  • GO
    Gustavo Zuniga Ortega
    Jan 2, 2026
    5.0
    Brinda el mismo servicio siempre y los productos que ya todos conocemos. Excelente atención y servicio.
  • JE
    Joshua Esters
    Dec 9, 2025
    2.0
    I stopped by McDonald’s during rush hour, and even though they have two drive-thru lanes, only one was open. The line moved so slow, and it ended up being way more inconvenient than it should’ve been.
  • MB
    Mark Blyshchyk
    Nov 22, 2025
    1.0
    The slowest fast food place I’ve ever been to I came here over 7 times and every single time it takes 25 to 30 min to get my burgers out they work like it’s a restaurant not satisfactory

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 4242 Norwood Ave in Sacramento?

McDonald's at 4242 Norwood Ave is open from 6:00 AM to 10:00 PM every day.

What are the delivery hours for McDonald's in Sacramento?

Delivery is available daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.