McDonald's

3.5
2739 reviews
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Business Details

2331 Broadway, Sacramento, CA
95818, United States
(916) 451-7264
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2331 Broadway, Sacramento, CA
95818, United States

Hours

Reviews

3.5
2,739 reviews
5 stars
931
4 stars
580
3 stars
515
2 stars
241
1 star
472

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and bathrooms, and some mentioned a bad smell due to the presence of homeless individuals.

Service Quality

Customer service was frequently criticized for being slow, rude, and unhelpful, with many reviews highlighting issues with order accuracy and staff attitude.

Food Quality

Food quality was inconsistent, with complaints about cold, old, or improperly prepared items, while a few customers noted that some food was hot and fresh.

Operational Issues

Customers expressed frustration with the kiosk ordering system, long wait times, and the restaurant's inconsistent hours, particularly regarding late-night service.
  • SB
    Sarah Biorn
    Dec 15, 2025
    5.0
    Clean, quick and fresh
  • VC
    Víctor Cortés Calvo
    Dec 6, 2025
    1.0
    The order was incomplete… they missed my burger and my drink.
  • JM
    Jose Morales
    Dec 1, 2025
    1.0
    FILTHY restaurant COLD AND OLD food NO ONE HELPS YOU OUT it’s like there’s no employees working . And A LOT OF homeless people hanging out inside Wich makes the restaurant smell bad I’ve been here many times and nothing improves
  • HM
    Heather I Maybe
    Dec 1, 2025
    1.0
    Okay they aren't 24hrs? They close for some reason everynight around 3. They tell you wait in pick up area and then tell you they cant leave the building so youll need to get out of the car to retrieve you order from the line @ the door dashers window. Its a rougher neighborhood, so why would a customer get out of the vehicle to stand in line with 6 door Dashers. Additionally you can't get shakes, filet of fish or anything beyond 6 basic items, and it apparently takes 14 minutes to cook a spicy chicken sandwich...which was so over cooked it crunched like arthritic knuckles. This was my very last visit to the McDonalds.
  • IA
    Isaiah asher
    Nov 28, 2025
    1.0
    Never go to McDonald's at 4am theyll never be open even if the app says i have wasted to much time having to go between 3 different McDonald's just to find theyre closed even after putting an order through the app. I only ever have issues with mcdonald's at 4am its be coming a joke for me
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2331 Broadway, Sacramento?

McDonald's is open 24 hours a day, every day of the week.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24 hours a day, seven days a week.