McDonald's

Reviews

• WP

  William Phillips

  3 days ago
  5.0
  They delivered the food as fast as McDonald's does as long as you dont push it
• YF

  Young Flow

  3 days ago
  1.0
  Says 24/7 yet when I get there at 3.30 am the manager rudely says they’re closed. Ask him if the drive through was open and he said no we’re closed there too and walks away.
• RS

  Ramish Sediqi

  3 days ago
  1.0
  I had an extremely unprofessional experience at this McDonald’s. The drive-through employee was rude, called me “dude,” and even used profanity toward me. When I asked for his name, he refused. I also spoke with the manager, who did not address the situation or provide the employee’s information. On top of that, several basic menu items, including Filet-O-Fish and McCrispy, were said to be “not available,” which added to the frustration. This behavior is completely unacceptable, and I hope corporate investigates and takes appropriate action.
• LS

  Lisa S

  Nov 13, 2025
  1.0
  Went to McDonald’s today ordered a large iced latte, it was given to me in a medium size plastic glass? When I inquired about it, they told me that is considered the large container? I travel all over for work and every day I get a large iced latte and it has always been served in their largest cup. Told them I will not be returning to this location. Also ordered two cheeseburgers and the other reviewer on here is right the patties here are so flat they’re almost nonexistent. I don’t know what’s wrong with this McDonald’s but I won’t be returning. There’s too many other locations that are better.
• RD

  Ricky Deo

  Nov 9, 2025
  1.0
  Dear McDonald Customer Service, I am writing to express my extreme dissatisfaction with the service I received at your store (25509) 3006 k st, Sacramento, California 95816 location during the early morning hours of November 09,2025 . At 2:37 AM, I was informed at the drive through that the location was closed despite the fact that your website and online listings clearly state that this restaurant operates 24 hours. When I returned at 3:15 AM, I was told that the store could not take any orders because there was “only one staff member working.” The employee at the drive through window claimed to be alone, yet it was evident that other staff members were inside, visibly talking and not assisting. This is not the first time I have experienced this issue at this location. As someone who works at a nearby hospital, I often visit this restaurant during late hours. When the manager, Fernando, is on duty, the service is always professional and courteous he is an excellent employee. However, when he is not present, the staff frequently claim they are closed, that the system is “updating,” or otherwise refuse service without a valid reason. This behavior is completely unprofessional and reflects poorly on the entire team. It appears that certain employees are choosing not to work and are making their own rules, which damages the reputation of your business and frustrates loyal customers like myself. I respectfully request that this matter be investigated and that appropriate action be taken to address the staff responsible for these repeated incidents. I hope that steps will be taken to ensure this location operates according to the company’s stated hours and service standards. Thank you for your attention to this matter. I look forward to your response and to seeing meaningful improvements at this location.

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