Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude or uninterested staff, with several instances of incorrect orders and poor handling of complaints.
Food Quality
Food quality was inconsistent, with complaints about old or improperly prepared items, but some customers still found the food acceptable.
Cleanliness
The restaurant was often described as dirty, with issues noted in both the dining area and food preparation.
Hours of Operation
Customers were frustrated by misleading information regarding 24-hour service, as the location often closed earlier than advertised.
Overall Experience
While some customers had positive experiences, many expressed disappointment and frustration, leading to a decline in overall satisfaction.
TT
Tiffany
2 days ago
1.0
The Mexican manager on duty on 11/ 22/ 2025 at 12noon. Refused to give me my mobile order because I did not confirm I was at the store. I showed him my order number he kept saying you didn't confirm by the way I am a black woman. I was showing him the number and he still kept saying he couldn't find my order. I repeated the order number out loud then he turns to the other worker and says give her the order. He racially discriminated against me when they information was provided and he still would not give me my food that was paid for. Someone please tell me his name?
MJ
Melody J
5 days ago
1.0
Horrible experience! The lady running the drive thru disnt properly shut all my contents so stuff was leaking out and she forgot my sauce with my chicken nuggets. That really disappointed me. I called and do they answer their phones? NOPE!! VERY UNPROFESSIONAL. CANT PROVIDE EXCELLENT CUSTOMER SERVICE JUST HORRIBLE. DONT GO ON A WEDNESDAY NIGHT. THE GIRL WITH A NISE RING I BELIEVE DOESNT DO HER JOB RIGHT AND LOOKS REALLY UNHAPOY THERE. SHAME ON YOU MCDONALDS. when we ordered the lady couldn't even make out what was being said so she got the order wrong. Thank goodness I was keeping an eye on it. Just dont come here. It's a horrible experience. You dont get what you pay for. Laziness.
JM
Jesus H Medrano
Nov 17, 2025
1.0
Overpriced junk food luckily, I’m only here once in a while
BK
Bella Kali
Nov 16, 2025
3.0
Coffee is about the only acceptable item on the menu.
TD
T D
Oct 31, 2025
1.0
They literally will cancel your mobile order while your outside waiting for them to bring it out.