McDonald's

3.3
3526 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 Richards Blvd, Sacramento, CA
95814, United States

Hours

Reviews

3.3
3,526 reviews
5 stars
1,026
4 stars
696
3 stars
707
2 stars
328
1 star
769

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.

Food Quality

Several customers complained about the quality of food, mentioning stale or cold items and incorrect orders.

Safety Concerns

There were multiple mentions of safety issues related to the presence of homeless individuals around the location.
  • AR
    Anastasia Ross
    4 days ago
    1.0
    They gave my order to the wrong vehicle, then tried to pass it to me with somebody else's germs on it. I informed them that they need to make a new order, and they took 25 minutes to make one caramel frappuccino. I had to call while I was waiting in the pickup lane to figure out what was taking so long for my order and another ladies order parked next to me... All in all 30 minutes for 1 frappuccino. When I called this morning to let management know about my experience, they could barely speak English and hung up. I'll keep calling, but I'm sure they'll keep hanging up! Stellar service, on top of stellar service, on top of stellar service at this location!
  • PM
    PAIRY MAHLA
    Nov 8, 2025
    5.0
    Everything is good guys Neat and clean I give you a num guys 8/10 [ but you forget my dipping sauce ] keep growing guys take care
  • KM
    Kateryna Mosiichuk
    Oct 28, 2025
    1.0
    Always have to have for sooo long and all the time they forgot to add some part of my order. When I go to drive though it’s gonna take at least 20 min bc they are really slow and don’t mind on you. Stay away from this location.
  • MR
    Marlene Roughton
    Oct 20, 2025
    1.0
    Bad customer service! The lady in the drive thru gave me attitude for changing my mind on a ranch chichen wrap to a spicy chicken wrap then when she handed me my food she didn't say one word
  • YV
    Yang Vue
    Oct 17, 2025
    1.0
    One of the slowest working mcd I been to and I visited this place multiple times cause its on the way to my child's school. ordered on the app early and got there 10min later, waited in the parking lot over 30min for my order. Their morning food is poor quality and sometimes burned while their soda drinks aren't mix well and doesn't taste right.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 200 Richards Blvd, Sacramento?

This McDonald's is open 24 hours a day, 7 days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24/7, every day of the week.