Wendy's

3.3
920 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Redwood City, CA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Redwood City, CA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1852 El Camino Real, Redwood City, CA
94063, United States

Hours

Reviews

3.3
920 reviews
5 stars
285
4 stars
182
3 stars
159
2 stars
78
1 star
216

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor and rude customer service, with many customers expressing frustration over staff attitudes and lack of assistance.

Order Accuracy

Many customers reported issues with incorrect orders, both in the drive-thru and at the counter, leading to dissatisfaction.

Cleanliness

Several reviews mentioned dirty tables and restrooms, indicating a lack of proper maintenance in the restaurant.

Food Quality

While some customers enjoyed the food, there were multiple complaints about food being served cold or improperly cooked.

Service Speed

Customers frequently noted long wait times, both for order placement and food delivery, contributing to a negative dining experience.
  • CC
    CESAR ANTONIO BAQUEDANO CARRASCO
    Dec 24, 2025
    1.0
    The video clearly describes how they rob you. This are illegal practices When the police arrived, they refused to give me a refund, and the police officer told me that because of the time, which was too late, the best thing to do was to sue the corporation because they were illegal practices, or to contact the California consumer protection department.
  • DN
    De Francesco Lucía Narella
    Dec 5, 2025
    1.0
    Tuve una muy mala experiencia. Cuando intenté retirar un pedido, una empleada me gritó que me fuera y que debía usar el drive-thru. Cuando fui al drive-thru, la persona que atendía se negó a tomar el pedido y me dijo que tenía que salir y dar toda la vuelta por las calles para volver a entrar, aun estando ya en la ventanilla. Muy mal trato y cero predisposición. I had a very bad experience. When I tried to pick up my order, one of the employees yelled at me to leave and told me I had to use the drive-thru. When I went to the drive-thru, the cashier refused to take my order and said I had to exit and drive all the way around the streets just to come back in, even though I was already at the window. Very rude and unprofessional service.
  • GS
    George Stroup
    Oct 22, 2025
    5.0
    Ordered single burger with fries and fountain drink. $13 Everything was tasty. Good service and food was ready quickly. Definitely coming back.
  • RG
    Roger Garcia
    Oct 5, 2025
    1.0
    Muy mal servicio te mueve de la venta y se tardan bastante te toma la orden si ganas te hacen esperar nada de positivo bastante negativo
  • NF
    Nicole Filippelli
    Sep 17, 2025
    1.0
    Whoever was working the drive thru tonight got every piece of my order wrong and was mad I didn’t thank her for it. Not sure why they turned over computer staff for this lot.

Frequently Asked Questions About Wendy's

Is Redwood City Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through in Redwood City?

Wendy's drive-through at 1852 El Camino Real in Redwood City is open daily from 9:00 AM to midnight.