Business Details
About
Coffee ShopBankATMCapital One
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, or check their balance. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Capital One Café
12520 S Mainstreet Ste 1720, Rancho Cucamonga, CA
91739, United States
Hours
Reviews
4.2
110 reviews
5 stars
80
4 stars
6
3 stars
7
2 stars
3
1 star
14
- TOTerrence “dr aquafresh” Oden5 days ago5.0It was my first time being inside of a Capital One Cafe. And I was impressed with the relaxed atmosphere and the service the ambassador provided. I was in and out on record time and got a good cinnamo maple latte as well. I was down right surprised at the service and the overall vibe of the cafe. Will I be back? As a Capital One customer yes I will be.
- LALeonard AKJan 4, 20263.0This is a nice and quiet space to get work done and have a caffeinated beverage. The space is pretty big and one can do a little banking here as well. They also have a little patio up front if you enjoy soaking up some sun and do a little bit of people watching. Ok so I ordered one of their seasonal drinks which was the Matcha Cardamom and it was actually pretty good I have to say. The cardamom was a little subtle so if you’re looking for a strong matcha taste this drink won’t have that. I also ordered their Nitro Cold Brew which was a total miss. I’m not sure if they ran out or just didn’t know how to pour it out of the tap but just look at my pic and you’ll see what I’m talking about. Service was not memorable but then again what can you expect from a certain age group. Other than that this place is still a good spot to check out if you’re looking for a little peace and quiet while enjoying a nice beverage.
- JJjDec 28, 20255.0Cinnamon maple latte, matcha latte and a mocca latte ❄️
- CRClaudia RosalesDec 19, 20252.0Well I feel played when they say that you get a discount with your capital one credit! It’s hilarious how they raised the price of a mediocre coffee to give you two dollars off! Went there and order 2 coffees and after waiting more than 5 mins for some one to take my order the girl messed up and got me only one!! They didn’t even acknowledge the mistake and the funny looking barista told me to go back to the register and pay again so he could make it for me !!! Like if it was my fault that the cashier who has only one job don’t even get it right!!! Any ways I declined and went to Coffey Bean !!! They can keep their coffe…. Too bad that Capital One is associated with this type of customer service!!!.
- SASteve A.Dec 12, 20251.0I had a very disappointing experience at the Capital One Café in Rancho Cucamonga. When I arrived, the location finder in the app wasn’t popping up. I asked Kristin for help, and instead of assisting properly, she kept telling me to scroll up and down in the app. She then walked away to help another customer in a very rude manner. I asked if there was a way to reserve a nook, and only a minute later she mentioned that I could scan the QR code on the door — something she could have easily told me from the beginning. Later, when I went to get another drink, the same cashier with dyed blonde hair — who had asked me the first time if I was using a Capital One card — did not ask me again and charged me the regular price. At every other Capital One Café I’ve visited, they always ask if you’re paying with a Capital One card. When the manager saw me at the register and noticed I wasn’t receiving the Capital One benefit, he asked if everything was okay. I explained the situation, and surprisingly, he asked if I had told the cashier. That should not be my responsibility — this is standard practice at every other Capital One location. The worst part: I ordered a mocha latte and was never asked what kind of milk I wanted. They made it with 2% milk. Just a few seconds later, I asked if it could be made with almond milk instead. The barista took the drink straight to the sink and threw it away rather than remaking it properly or offering a solution. Overall, the service was rude, careless, and completely inconsistent with the Capital One Café experience I’ve had at other locations. Very disappointing. All workers seemed frustrated and were super rude. First and last time ever to this place!
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café and what services does it offer?
A Capital One Café is a combined bank and café offering friendly, low-pressure banking support alongside handcrafted beverages from Verve Coffee Roasters, free Wi-Fi, cozy seating, and an all-day food menu. It provides in-person assistance, self-service ATMs, and free financial workshops and events for everyone.
Can anyone visit the Capital One Café even if they are not a customer?
Yes, everyone is welcome to visit the Capital One Café to enjoy coffee, relax, and access financial and social events regardless of whether they bank with Capital One or not.
Are there traditional bank tellers available at the Capital One Café?
No, Capital One Cafés do not have traditional bank tellers. Instead, customers can use self-service options for everyday banking, and Ambassadors are available to assist with questions and account applications.
What kinds of food and beverages are available at the Capital One Café?
The Café offers a variety of foods including breakfast, lunch, snacks, pastries, and to-go items, along with handcrafted coffees and teas from Verve Coffee Roasters.
Do Capital One customers receive any special perks at the Café?
Yes, Capital One customers get 50% off handcrafted beverages daily when paying with a Capital One or Discover debit or credit card. Account holders aged 18+ can also reserve semi-private nooks for workspace.
Can I open a bank account at the Capital One Café?
Yes, you can apply to open a Capital One account at the Café using self-service options, with Ambassadors available to assist you.
What are the typical opening hours of the Capital One Café in Victoria Gardens?
The Capital One Café is generally open Monday through Wednesday from 9:00 AM to 6:00 PM, Thursday from 9:00 AM to 5:00 PM, Friday and Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Are there ATMs available at the Capital One Café and do they charge fees?
Yes, there are self-service ATMs at all Capital One Cafés which are fee-free for Capital One Checking account holders. Non-customers may incur a small fee for ATM use.
What nearby shopping and retail options are available around Capital One Café at Victoria Gardens?
Nearby, you can find several shopping options including Harry & David (gift and specialty foods), White House Black Market (women's clothing), Brighton Collectibles, and Victoria Gardens Shopping Center, which makes it convenient to combine banking with shopping or dining.
How can nearby transit points like Choo Choo Monga help when visiting the Capital One Café?
Choo Choo Monga is a nearby train station close to the Capital One Café, providing an easy transit option for customers to access the café and the surrounding Victoria Gardens area for shopping and dining.
Are there other services or stores near the Capital One Café that visitors might find useful?
Yes, near the Capital One Café you can also visit stores like Williams-Sonoma for home goods, Lush Cosmetics for beauty supplies, and Jubilant Lashes beauty salon, allowing visitors to enjoy both financial and lifestyle services in one area.