Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
875 reviews
5 stars
319
4 stars
206
3 stars
150
2 stars
73
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the freshness and taste of the food, many others complained about cold, poorly prepared items and frequent mistakes in orders.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it as clean and family-friendly, while others reported unsanitary conditions.
Customer Experience
Several reviews highlighted a lack of helpfulness from staff, particularly with kiosk usage and order assistance, leading to a frustrating customer experience.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow and disorganized, with customers often having to wait long periods for their orders.
- RAResident AlienNov 14, 20253.0Had a Mc Toddler, was delicius
- TTTian TanNov 14, 20255.0Thomas was very helpful with the service! Highly recommended
- CWChef WillsNov 4, 20253.0This location is a bit inconsistent. Sometimes the fries and portions are good. Sometimes the aren't. Customer service is now a kiosk.
- JPJohn M. PerezOct 8, 20253.0It's McDonald's every city. The food does not change
- HMHeather MiltonOct 3, 20251.0They denied me breakfast :( I drove across town for this shit
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3001 Bernal Avenue, Pleasanton?
McDonald's at 3001 Bernal Avenue is open Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 6:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.
Does McDonald's at 3001 Bernal Avenue offer delivery and what are the delivery hours?
Yes, delivery is available Monday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.
What are the available payment options at McDonald's in Pleasanton?
Customers can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is there a McDonald's app that I can use for ordering?
Yes, you can use the McDonald's App available on iOS and Android for placing orders easily.
Where can I find the full menu for McDonald's at this location?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What popular nearby restaurants can I visit before or after my meal at McDonald's?
You can visit CA Noodle for Chinese cuisine, Ashoka Indian Cuisine for Indian food, Two Amigos for Mexican dishes, or Cafe Taiwan for Taiwanese options, all located near McDonald's.
Are there nearby convenience stores or gas stations close to McDonald's for quick stops?
Yes, both BP and ARCO gas stations, as well as the ampm convenience store and coffee shop, are nearby for quick stops.
What nearby services are available if I need to ship or receive packages when visiting McDonald's?
UPS Access Point location and UPS Authorized Shipping Outlet are nearby, providing courier and shipping services conveniently within the area.