Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
881 reviews
5 stars
323
4 stars
206
3 stars
150
2 stars
74
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, particularly at the drive-thru and counter, with issues related to staff attitude and responsiveness.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean and well-maintained, while others reported dirty dining areas.
Kiosk Experience
Several customers expressed frustration with the reliance on kiosks for ordering, citing difficulties and lack of assistance from staff.
- GCGuy Cummins5 days ago2.0The food was standard McD fare. The service was slow but the young man who brought the food out was very pleasant and competent. The bad news: it was a rainy day. The dinning room and restroom floors were very greasy and combined with wet shoes was very dangerous.
- KSK SerbDec 16, 20255.0Good
- 111Cessaroo1Dec 3, 20251.0Worst costumer service I know is fast food, but definitely there food is different then another Macdonalds around very bad experience. Don't recommend.
- RAResident AlienNov 14, 20253.0Had a Mc Toddler, was delicius
- TTTian TanNov 14, 20255.0Thomas was very helpful with the service! Highly recommended
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3001 Bernal Avenue, Pleasanton?
McDonald's at 3001 Bernal Avenue is open Monday to Thursday and Sunday from 5:00 AM to 11:30 PM, and Friday and Saturday from 6:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.
Does McDonald's at 3001 Bernal Avenue offer delivery and what are the delivery hours?
Yes, delivery is available Monday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 12:30 AM, and Sunday from 6:00 AM to 11:30 PM.
What are the available payment options at McDonald's in Pleasanton?
Customers can pay using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are offered at this McDonald's location?
This McDonald's offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is there a McDonald's app that I can use for ordering?
Yes, you can use the McDonald's App available on iOS and Android for placing orders easily.
Where can I find the full menu for McDonald's at this location?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What popular nearby restaurants can I visit before or after my meal at McDonald's?
You can visit CA Noodle for Chinese cuisine, Ashoka Indian Cuisine for Indian food, Two Amigos for Mexican dishes, or Cafe Taiwan for Taiwanese options, all located near McDonald's.
Are there nearby convenience stores or gas stations close to McDonald's for quick stops?
Yes, both BP and ARCO gas stations, as well as the ampm convenience store and coffee shop, are nearby for quick stops.
What nearby services are available if I need to ship or receive packages when visiting McDonald's?
UPS Access Point location and UPS Authorized Shipping Outlet are nearby, providing courier and shipping services conveniently within the area.