Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,827 reviews
5 stars
734
4 stars
414
3 stars
274
2 stars
132
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times for both drive-thru and in-store orders.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including a fly infestation and unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
While some staff members received praise for their friendliness, many reviews criticized the overall customer service as rude and inattentive.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
- JAJon AspeNov 15, 20255.0I wanted to praise the 2 people who were assisting all the customers. Both remained calm and courteous even though some customers were getting upset because orders were taking over 15 min during breakfast on a Saturday morning. It was really busy but their customer service skills were excellent.
- SSSunny SNov 2, 20251.0Avoid at all cost. Workers are super slow. Waited over 30 min for trash quality. Nothing about this place is fast just very disappointing. Time is more precious so never eating McDonalds again… ugh
- CHCory HowardOct 28, 20251.0I do not eat McDonalds. I come here twice a week to facilitate a foster care meeting. I’m writing just to say how nasty this McDonalds is. They have a terrible fly problem. Every single week there are tons of flies inside. I sat her and counted 32 flies in the main didn’t area. They are everywhere. I can see them flying around in the kitchen too. The pics I posted show just two that are on the glass behind my head and one I just killed that landed on my table. Even if I did eat McDonalds I wouldn’t eat here.
- OAOlivia ArleneOct 26, 20251.0this McChicken was wild :/ I added pickle to the sandwich, but didn't expect this....super soggy and a massive amount of mayo 1/10
- JMJeremy MarksSep 30, 20251.0I liked it when drive thrus were when you drove through and left. Not drive thru, then park for 15 minutes, then have one of your food items scolding hot and the rest ice cold. Go to a different location, this is one is the worst in this area.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 770 W Chapman Ave, Placentia, CA?
McDonald's at this location is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer drive-through service and what are its hours?
Yes, it has a drive-through open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.
Can I order McDonald's delivery and when is it available?
Delivery is available daily starting as early as 5:00 AM with closing times between 12:45 AM and 1:45 AM depending on the day.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at McDonald's located at 770 W Chapman Ave?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
How can I download the McDonald's app to place orders conveniently?
You can download the McDonald's app from the Apple App Store or Google Play Store to order conveniently.
What dining options are available for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Are there any nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, nearby gas stations include Sinclair, ARCO, 76, and ampm, which also offer convenience stores and coffee shops.
Which nearby fitness or martial arts facilities can I visit around McDonald's?
Gracie Barra Fullerton, a martial arts club and gym, is located nearby for fitness enthusiasts.
Are there beauty and grooming services near McDonald's where I can get a haircut or spa treatment?
Yes, nearby options include T&T Barber Shop, Magic Eyebrow Threading, P and T Nails Spa, and Ofelia's Beauty Salon.