McDonald's

3.6
1638 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1320 East Colorado Blvd, Pasadena, CA
91106, United States

Hours

Reviews

3.6
1,638 reviews
5 stars
636
4 stars
349
3 stars
268
2 stars
137
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews highlighted issues with food quality, such as stale fries, cold items, and incorrect orders.

Refill Policy

The lack of drink refills was a common complaint, with many customers expressing frustration over this policy.

Cleanliness

Several customers noted unsanitary conditions inside the restaurant, including dirty bathrooms and the presence of homeless individuals.
  • SS
    Stacie Smiles
    Dec 21, 2025
    5.0
    I asked for no ice and the young girl handed me a soda with ice. 🤦 My receipt says no ice and do I trust her to make it right. Nope. I am going to stay home and cook. Can't expect them to know how to do their job.
  • DN
    David Nguyen
    Dec 6, 2025
    5.0
    perfectly golden and salte fries. just some homeless inside though
  • DP
    Daniel Park
    Dec 1, 2025
    2.0
    Forgot my apple slices
  • MM
    Manuel Mendoza
    Nov 19, 2025
    1.0
    Worst customer service the manager just looks at you and ignores you,Inside is filthy with homeless sleeping inside
  • WC
    William Clements
    Nov 13, 2025
    1.0
    My recent McDonald's visit was disappointing. The service was nothing special or memorable, and manager Nora confirmed the frustrating no-free-refill policy on soda. More importantly, the fries were stale and mediocre, failing to deliver the quality McDonald's is known for. The combination of restrictive policies and poor food quality detracted significantly from the experience, leaving me feeling undervalued. I will be choosing other fast-food options until this location improves its food freshness and reconsiders its refill policy.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pasadena, CA?

McDonald's in Pasadena is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:00 AM to 2:00 AM.