McDonald's

3.6
1633 reviews
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Business Details

1320 East Colorado Blvd, Pasadena, CA
91106, United States
(626) 449-9597
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1320 East Colorado Blvd, Pasadena, CA
91106, United States

Hours

Reviews

3.6
1,633 reviews
5 stars
633
4 stars
349
3 stars
268
2 stars
135
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some stating it took over 30 minutes to receive their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of friendly and unprofessional service, with some customers experiencing rudeness from staff members.

Food Quality

Several customers noted that the food was often cold, stale, or poorly prepared, which detracted from their overall experience.

Refill Policy

The lack of drink refills was a common complaint, with many customers expressing frustration over this policy.
  • MM
    Manuel Mendoza
    5 days ago
    1.0
    Worst customer service the manager just looks at you and ignores you,Inside is filthy with homeless sleeping inside
  • JT
    Jen Thomas-Geujen
    Nov 16, 2025
    3.0
    Possibly the SLOWEST drive thru. Literally spent 20mins waiting for 1 sandwich. And watching through the window, there's 4 workers looking lost. Food is fine, but this happens everytime I come to this location!
  • WC
    William Clements
    Nov 13, 2025
    1.0
    My recent McDonald's visit was disappointing. The service was nothing special or memorable, and manager Nora confirmed the frustrating no-free-refill policy on soda. More importantly, the fries were stale and mediocre, failing to deliver the quality McDonald's is known for. The combination of restrictive policies and poor food quality detracted significantly from the experience, leaving me feeling undervalued. I will be choosing other fast-food options until this location improves its food freshness and reconsiders its refill policy.
  • TL
    Tamia Leach
    Nov 8, 2025
    1.0
    manager was yelling at worker & seemed to made her start crying as she was handing me the change for my order .. Hope the worker is okay manager shouldn’t be handling things like that in-front of customers
  • CS
    Cooper Shine
    Oct 23, 2025
    2.0
    Very very slow. Every time I come here I spend 30 minutes in a line with few cars. I should go to the other side of town as it would still be faster despite driving way further.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Pasadena, CA?

McDonald's in Pasadena is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:00 AM to 2:00 AM.