Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as stale fries, cold items, and incorrect orders.
Refill Policy
The lack of drink refills was a common complaint, with many customers expressing frustration over this policy.
Cleanliness
Several customers noted unsanitary conditions inside the restaurant, including dirty bathrooms and the presence of homeless individuals.
SS
Stacie Smiles
Dec 21, 2025
5.0
I asked for no ice and the young girl handed me a soda with ice. 🤦 My receipt says no ice and do I trust her to make it right. Nope. I am going to stay home and cook. Can't expect them to know how to do their job.
DN
David Nguyen
Dec 6, 2025
5.0
perfectly golden and salte fries. just some homeless inside though
DP
Daniel Park
Dec 1, 2025
2.0
Forgot my apple slices
MM
Manuel Mendoza
Nov 19, 2025
1.0
Worst customer service the manager just looks at you and ignores you,Inside is filthy with homeless sleeping inside
WC
William Clements
Nov 13, 2025
1.0
My recent McDonald's visit was disappointing. The service was nothing special or memorable, and manager Nora confirmed the frustrating no-free-refill policy on soda. More importantly, the fries were stale and mediocre, failing to deliver the quality McDonald's is known for. The combination of restrictive policies and poor food quality detracted significantly from the experience, leaving me feeling undervalued. I will be choosing other fast-food options until this location improves its food freshness and reconsiders its refill policy.
What are the regular operating hours of McDonald's in Pasadena, CA?
McDonald's in Pasadena is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru open daily from 5:00 AM to 2:00 AM.
What delivery services does McDonald's Pasadena offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online via their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Pasadena?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What is McDonald's Pasadena's address and contact number?
The location is at 1320 East Colorado Blvd, Pasadena, CA 91106. You can contact them at +1 626-449-9597.
Are there any nearby eateries or restaurants close to McDonald's Pasadena?
Yes, nearby places include Pizza Man, Chicken Delight, and another McDonald's restaurant, providing additional dining options in the area.
What nearby services can I find near McDonald's Pasadena for home improvements or pest control?
Nearby you can find Pasadena Pool Services, Prolific Pest Control, and The Real Housekeepers of LA for home improvement and pest control needs.
Are there any local attractions or landmarks around McDonald's Pasadena worth visiting?
Yes, the Foothill Boulevard Milestone, a historical monument and museum, is located nearby and is worth checking out before or after your visit.
Does McDonald's Pasadena offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards program. More details are on their website.