McDonald's

3.7
1490 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7945 Van Nuys Blvd, Panorama City, CA
91402, United States

Hours

Reviews

3.7
1,490 reviews
5 stars
650
4 stars
297
3 stars
223
2 stars
100
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unhelpfulness.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting clean restrooms while others reported dirty dining areas.

Food Quality

Food quality is often criticized, with reports of undercooked items and poor drink preparation.

Management Issues

Several reviews mention poor management practices, including lack of accountability and ineffective problem resolution.
  • JJ
    John Gomez jr
    5 days ago
    1.0
    They’re rude. I’ve worked in fast food and it makes me sick how easy it is to say what do you expect it’s McDonald’s… I asked if they had holiday pies when I was leaving and they took forever and tried to make me order on a kiosk that didn’t have the pies as a option… with the expected rudeness
  • RW
    Roy Weiner
    5 days ago
    5.0
    At around 8 p.m., only a few customers appeared. Quiet as and relaxing...
  • SL
    Sharon Lee
    Nov 2, 2025
    5.0
    Very nice people prompt service
  • CG
    Carlos guzman
    Oct 13, 2025
    1.0
    Monday Oct 13th around 3:50pm cashier that doesn't speak english and she wasn't really helpful bad rude then she tells me oh speak Spanish well we live in america you have to. Speak English she's awful teenager with black 1 star no refills .
  • FM
    Fatima Medina
    Oct 7, 2025
    1.0
    They didn't use my 20% of because they said it was not working at the time. Then on the drive-thru. They didn't give me the combo meal. I had to drive back and get it. Other wise I would of give the 12.50 dollars, I had already paid for. The two ladies working wore rude and disrespectful. Manager doesn't know when they talk in spanish about the customer's. Manager was helpful.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Panorama City, CA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at McDonald's Panorama City?

The drive-thru is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.