McDonald's

3.7
1496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7945 Van Nuys Blvd, Panorama City, CA
91402, United States

Hours

Reviews

3.7
1,496 reviews
5 stars
650
4 stars
298
3 stars
223
2 stars
99
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service quality.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported dirty tables and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about undercooked or poorly prepared items.

Management Issues

Several reviews pointed out poor management practices, including lack of accountability and ineffective problem resolution.
  • EE
    Emilia
    Dec 27, 2025
    1.0
    Rude and slow!!!!
  • SJ
    Susie Jimenez
    Dec 26, 2025
    1.0
    Hice mi orden en línea, pedí COCA-COLA (COKE ORIGINAL), NO PEDI COCA COLA CHERRY NI DE OTRO SABOR. SI NO TIENEN DISPONIBLE COKE ORIGINAL QUE COLOQUEN EN LA APP "NO DISPONIBLE" PARA PODER ESCOGER OTRO SABOR. DETESTO ESE SABOR, SIEMPRE HACEN LO MISMO. LLEVO MESES ORDENANDO Y SIEMPRE ME DAN ESE SABOR CHERRY QUE NO ME GUSTA. REPITO, SI NO TIENEN EL SABOR ORIGINAL, FIIIIIINE, YO ELIJO OTRO SABOR. PERO COLOQUEN EN LA APP "NO DISPONIBLE". PORQUE LUEGO LES PIDO QUE ME CAMBIEN DE BEBIDA Y ENCIMA SE MOLESTA. Para que se me quite no volver a comprar Mcdonald's, GRACIAS POR NADA ❌❌❌❌❌❌❌❌❌❌❌
  • EE
    Edwin
    Dec 25, 2025
    1.0
    Sucking the mcmarrow out of my bones. Has got to be the worst franchiser of the McDonald’s chain in America if not the world. Please improve.
  • DA
    Daniel Garcia Applegate
    Dec 7, 2025
    5.0
    Had my breakfast this morning at McDonald's very nice the workers are always in a good mood. One of the employees surprised me by bringing my meal to me didn't expect that
  • LM
    L M
    Dec 6, 2025
    3.0
    This was suppose to be a fast pick up but when I showed up the order wasnt even made and services communication was lousy

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Panorama City, CA is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at McDonald's Panorama City?

The drive-thru is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it closes at midnight.