Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,878 reviews
5 stars
701
4 stars
366
3 stars
287
2 stars
148
1 star
376
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, particularly in handling complaints or issues with orders.
Ordering Experience
The transition to kiosks for ordering was criticized for being inefficient, with many customers preferring human interaction.
Management Concerns
Negative feedback highlighted poor management practices, including inadequate responses to customer complaints and staff training.
- IFIliana Acosta FernandezNov 16, 20251.0They send you to park...and make you wait more then 30 minutes for your food....and called and they keep saying the same thing....food is coming.....I don't know from where probably they need more employees or work...and move
- DADiyu AzazelNov 16, 20251.0Worst McDonalds I have ever been to. They make you park your car for every time for 20+ minutes before they bring you your food, if you even get it. 3 out of the 5 times I have been here, they skipped and forgot my order then told me they can't make it anymore because they stopped serving breakfast even though I ordered it 40 minutes before. My fault for giving this place more chances. Never again. So many bad reviews on here and nothing has changed. That means bad management and poor leadership.
- EGEmily Gabo GeronimoNov 12, 20251.0This place is horrible. But I still come back because it’s the nearest McDonald’s to me. Many times I have received cold food and the wrong order. I have waited and waited and have come inside multiple times. I am actually currently waiting as I type this. The workers are incompetent it’s so sad. The management is poor. I don’t usually get an apology either.
- JHJoana HernandezOct 30, 20251.0Waited over 40 minutes for a milkshake and fries. Every worker that I asked about my order just ignored me or gave me the run around. A couple of them said they would check on it and then just disappeared into the back.
- JRJuan RodriguezOct 27, 20251.0They ask you to pull up for and take 45 minutes to bring out your food and it’s cold and the drinks were all wrong and the server still gets mad because you ask for ketchup??? Wow I went back and they fixed my order and were very professional!!!!! Manager Aby was great and koodos to Christopher for handing a rude customer so professional!!!!
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location through their website or app.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day for your convenience.
How can I order food from this McDonald's using a mobile device?
You can order via the McDonald's App available on both iOS and Android, or through their online ordering links.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer to customers?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where is this McDonald's located?
It's located at 37217 47th St E, Palmdale, CA 93552, USA.
What nearby places can I visit before or after dining at McDonald's?
You can visit the Santamaria Boxing Gym for a workout or Berrystar East Palmdale for frozen yogurt and desserts nearby.
Are there any nearby coffee shops close to this McDonald's?
Yes, Starbucks is nearby where you can grab coffee either before or after your McDonald's visit.
Can I find other food options near this McDonald's?
Yes, nearby options include AA Hawaiian BBQ, Chili's Grill & Bar, Mi Ranchito Mexican Restaurant, Fatburger, Subway sandwich shop, and Waffle Kitchen diner.