McDonald's

3.5
1900 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
37217 47th St E, Palmdale, CA
93552, United States

Hours

Reviews

3.5
1,900 reviews
5 stars
710
4 stars
370
3 stars
288
2 stars
150
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially in the drive-thru, with many stating they had to wait over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

While some customers enjoyed the food, there were multiple complaints about cold, stale, or improperly cooked items, including instances of food poisoning.

Customer Service

Feedback indicated a lack of professionalism and poor customer service from staff, with several customers feeling ignored or mistreated.

Kiosk Issues

Many customers expressed frustration with the kiosk ordering system, citing it as slow and ineffective, leading to further delays.
  • RP
    Rochelle P
    2 days ago
    2.0
    They always park you to get your food and most of the time when they bring your food your order is missing items and cold.
  • LS
    Larry Sandoval
    4 days ago
    1.0
    This McDonalds is by far the worst. It is no longer fast food when you have to wait over 25 minutes for food to arrive. Waited so long my grand kids ices were half water and when food arrived fries and nuggets were cold. Service is the worst. Told the girl who brought out food about melted icees and cold fries and nuggets and she said call and complain. She also said they get so many complaints it won't help. She said sorry and walked back in. Avoid this Mc Donald's.
  • YR
    Yolanda Ramos
    Dec 19, 2025
    1.0
    No vuelvo a venir a este mc Donald’s siempre ai una Linia bien grande por el drive thru y te Mandan a ke te estaciones tardan mucho para llevárte la comida y inconpreta y fría 😡😡😡😡😡
  • WW
    Walter Woods
    Dec 18, 2025
    4.0
    I mostly go to McDonald's for there Fillet Fish sandwiches. Love that warm bun and tartar sauce. The service is through the kiosk, which can be time consuming. Atmosphere is pleasant. I noticed that kids enjoy interacting with the games. What I've noticed also when dealing with the kiosk, if you're paying cash your order is not started until the cashier comes up. I normally use a debit card at the kiosk but I happened to have enough money in my pocket. I wasn't able to deposit money through the kiosk so I had to wait for a cashier. Bad ideal when it's busy.
  • LS
    Larry Smith
    Dec 16, 2025
    1.0
    On the way to LAX with family, all craving for a breakfast meal and they said 10 min wait because the system is rebooting. Although, understandable. MAJOR inconvenience. Never come here early craving Breakfast. Entire family is disappointed.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location through their website or app.