Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude staff and poor customer service, with many customers feeling ignored or mistreated.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.
Food Quality
Several reviews mentioned cold food, poorly prepared items, and inconsistent quality, leading to dissatisfaction.
Cleanliness
There were mixed reviews on cleanliness, with some customers noting dirty tables and unsanitary conditions.
ZG
Zuleydi Galindo
1 day ago
1.0
Took approximately 30 minutes to get a single value meal to have them forget an item. It was not busy at all understaffed.
JM
Jorah Mormont
Oct 24, 2025
5.0
Oscar fixed my Monopoly order , you know I need that sticker
EL
Elis Leon
Oct 13, 2025
5.0
Buena comida, autopedido para mesa. Entrega un poco lento pero dan acceso al trabajo a personas de 3ra edad.
ZA
Zenia Arias
Oct 9, 2025
1.0
The Hispanic lady in the morning was so rude we had a mobile order and the girl on the speaker told us to go to the first window when we get there it's the Hispanic manager trying to charge us and my husband says no it's a mobile order and she says well go wait park in the front I don't know there's nothing here like what! Then why the other girl told us to go to the front window she's like I don't know but you have to go wait like if it's such a issue to order online why have it mind you she's not even talking to us in a professional manner she's yelling and being rude never again will I go here in the am . I don't know how she's a manager with no customer service skills smh
DD
Dara
Sep 27, 2025
1.0
This mc donalds USED to be good but now the customer service has gone down hill. You can stand at the counter and they will ignore you and still look at you and continue going like you are non existant.
Today at 6pm I went to drive thru and some girl with glasses kept saying my code was wrong and i was at the wrong mc donalds which i was not, i even gave the address and she said i was still at the wrong one (which i was not), the gentleman at the next window helped and said she was wrong and i was ok to go to the next window, inrecieved my food cold so who knows how long it was sitting there. I rather just drive 4 more minutes up the street to start avoiding this one
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store. Quick ordering links are also provided.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available daily from 4:00 AM to 1:00 AM.
What nearby fast food options are available around McDonald's at 2427 E Ave S?
Nearby fast food options include Carl's Jr., KFC, Yogurtland, El Toreo East, Mountain Mike's Pizza, Vince's Pizza & Grill, and Panda Wok Chinese Fast Food.
Are there convenient fuel and convenience stores near McDonald's in Palmdale?
Yes, nearby options include ARCO gas station, AMPM convenience store, 7-Eleven, Speedway gas station, and Food 4 Less supermarket.
What other services or shops can I find near McDonald's at 2427 E Ave S?
Nearby services include Hastings Family Day Care, Kings Cut Barber Shop, Choppendaily Hair Salon, Metro by T-Mobile, Rite Aid pharmacy, H&R Block accountant, Posh Nails salon, Western Union money transfer, Neal C. Green D.D.S. dental office, Sally Beauty, and EZ Mobile Car Wash and Detailing.