McDonald's

3.5
1962 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2427 E Ave S, Palmdale, CA
93550, United States

Hours

Reviews

3.5
1,962 reviews
5 stars
748
4 stars
349
3 stars
310
2 stars
177
1 star
378

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service, with many customers feeling ignored or mistreated.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food.

Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.

Food Quality

Several reviews mentioned cold food, poorly prepared items, and inconsistent quality, leading to dissatisfaction.

Cleanliness

There were mixed reviews on cleanliness, with some customers noting dirty tables and unsanitary conditions.
  • ZG
    Zuleydi Galindo
    1 day ago
    1.0
    Took approximately 30 minutes to get a single value meal to have them forget an item. It was not busy at all understaffed.
  • JM
    Jorah Mormont
    Oct 24, 2025
    5.0
    Oscar fixed my Monopoly order , you know I need that sticker
  • EL
    Elis Leon
    Oct 13, 2025
    5.0
    Buena comida, autopedido para mesa. Entrega un poco lento pero dan acceso al trabajo a personas de 3ra edad.
  • ZA
    Zenia Arias
    Oct 9, 2025
    1.0
    The Hispanic lady in the morning was so rude we had a mobile order and the girl on the speaker told us to go to the first window when we get there it's the Hispanic manager trying to charge us and my husband says no it's a mobile order and she says well go wait park in the front I don't know there's nothing here like what! Then why the other girl told us to go to the front window she's like I don't know but you have to go wait like if it's such a issue to order online why have it mind you she's not even talking to us in a professional manner she's yelling and being rude never again will I go here in the am . I don't know how she's a manager with no customer service skills smh
  • DD
    Dara
    Sep 27, 2025
    1.0
    This mc donalds USED to be good but now the customer service has gone down hill. You can stand at the counter and they will ignore you and still look at you and continue going like you are non existant. Today at 6pm I went to drive thru and some girl with glasses kept saying my code was wrong and i was at the wrong mc donalds which i was not, i even gave the address and she said i was still at the wrong one (which i was not), the gentleman at the next window helped and said she was wrong and i was ok to go to the next window, inrecieved my food cold so who knows how long it was sitting there. I rather just drive 4 more minutes up the street to start avoiding this one

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2427 E Ave S, Palmdale?

McDonald's in Palmdale is open daily from 5:00 AM to 10:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is available every day from 4:00 AM to 1:00 AM.