McDonald's

3.5
2484 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
131 E Palmdale Blvd, Palmdale, CA
93550, United States

Hours

Reviews

3.5
2,484 reviews
5 stars
948
4 stars
473
3 stars
399
2 stars
192
1 star
472

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in drive-thru and inside the restaurant.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with instances of employees ignoring customers or being dismissive.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food quality issues, including cold or stale food.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, with overflowing trash cans and unkempt dining areas.

Management Issues

Reviews indicated poor management practices, including understaffing and lack of accountability among employees.
  • DJ
    Denise Johnson-Lowe
    Nov 7, 2025
    3.0
    Extremely slow although people nice never enough staff takes forever to get food
  • DM
    Dina Montoya
    Nov 2, 2025
    1.0
    The Worst McDonald’s in the AV horrible customer service. Owners make changes urgently….
  • JG
    Jose Gallardo
    Nov 1, 2025
    1.0
    I placed and order through the app and was told I would be brought the food I had to call 30 minutes later and they brought the order out cold and said they apologize.
  • RR
    RetroTiburon
    Oct 17, 2025
    1.0
    This McDonald's blows. Super long line at the drive thru so I go in to order at the kiosk. After 15 minutes they only hand one person their food inside. I then realize they're only serving the people in the drive through and not the people waiting inside. The workers ignore the people inside trying to ask questions. This just might be status quo for all McDonald's though.
  • SQ
    Sandra Quevedo
    Oct 16, 2025
    1.0
    😡😡😡😡

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 131 E Palmdale Blvd?

The restaurant is open from 6:00 AM to 9:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.