Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
2,101 reviews
5 stars
1,012
4 stars
417
3 stars
292
2 stars
132
1 star
248
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently noted friendly and polite staff, particularly highlighting individual employees like Daniela and Jose for their excellent service.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Cleanliness
While some customers praised the cleanliness of the establishment, others reported dirty restrooms and tables, suggesting inconsistency in maintenance.
Speed of Service
Many reviews mentioned slow service, particularly during busy times, with long wait times for food and orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others criticized the taste and freshness.
- CDCounselor DrOct 31, 20251.0Be very careful ordering online, they cancel my order for no reason. They must be taking care of. I’m a lawyer
- CKCheryl KuehnSep 11, 20255.0Out of town and just stopped by to grab drinks and munchies for the road. Totally clean and employees were outgoing. Other locations, especially the one at 19th St & Baseline - Phoenix could highly benefit by benchmarking this CA location!
- ARAdrian RodriguezSep 8, 20255.0The manager Daniela always makes it a pleasurable experience dining here at McDonald's. Love her attitude and she always has a smile on her face :) 🔥
- NMNancy MedinaSep 1, 20255.0I was here with my friend. And DANIELA THE MANAGER TOOK OUR ORDER SHE WAS VERY NICE AND POLITE I REALLY APPRECIATE HER SMILE made us feel welcomed PLUS SERVICE WAS ON POINT THANK YOU MC DONALD EMPLOYEES FOR ALL UR GREAT SERVICE ❤️👍🥰
- AAAriella AlaïaAug 28, 20253.0It's a franchise that's a bit stingy. won't even give me more than two pickles on a burger. The people who work here are friendly though.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 13770 Van Nuys Blvd, Pacoima?
This McDonald's location is open 24 hours a day, 7 days a week.
Is drive-thru service available at this McDonald's?
Yes, the drive-thru is open 24/7 for your convenience.
What delivery options are available at this McDonald's?
You can order delivery with options including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order online or through a mobile app?
You can order online via McDonald's website or through the McDonald's app available on iOS and Android.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, the services include WiFi, mobile ordering, mobile offers, gift cards, and McDelivery.
What is the address and contact phone number for this McDonald's?
The address is 13770 Van Nuys Blvd, Pacoima, CA 91331. Phone number is +1 818-897-5081.
Are there other fast food restaurants near this McDonald's?
Nearby fast food options include another McDonald's, Popeyes® Louisiana Kitchen, KFC, and Pizza Hut, providing a variety of choices for customers.
What automotive services are available near this McDonald's?
Nearby automotive services include Balboa Car Wash, Eagle Automotive Center, Joe's Auto Repair, Miguel window tinting, Auto Key Lab, and RJ Catering Truck Repair and Manufacturing.
Are there any convenient stores or gas stations near this McDonald's?
Yes, ARCO gas station and 7-Eleven convenience store are nearby, useful for fueling up or grabbing snacks before or after your visit.