Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,120 reviews
5 stars
469
4 stars
242
3 stars
167
2 stars
81
1 star
161
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and poor order handling.
Order Accuracy
Many customers reported issues with incorrect orders, particularly in the drive-thru, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others reported cold or improperly prepared food.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders, impacting their overall satisfaction.
- MAMoy Arroyo6 days ago1.0I've been in different mcdonald's, but this mcdonald's seriously overdid it, in their customer service is the worst and worst customer ever. I got enough drive through the guy that didn't want to give me his name. But he's a tall guy with a he has a beard. Was throwing the catch up out of the window? Literally throwing it on my hand and then I asked them for me napkins. And he almost threw the napkins inside my window on my car. I just can't believe they have people like that work in him. Drive through or at all and McDonald's. But what can I expect from them? And it's a drive through they can get away with it i told him two times to call his manager and he said that he was busy. And then the manager said that she was busy, and can't talk to me right now very Unprofessional 😡😡😡👎👎👎👎👎👎
- COCity of orangeJan 5, 20261.0This location never fails to disappoint. How are you going to tell me you have no soda and then charge me extra for having to choose a different type of drink.
- RGRobert GrandfieldNov 4, 20251.0Mcdeath
- LKLuke KlaasNov 2, 20255.0Owen is an apsolute class act employee! His amazing customer service is gonna make me come back to to location specifically!should be the boss!
- AJAbdullah JoujaOct 23, 20255.0Best Customer Service
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 4200 E Chapman Avenue in Orange, CA?
McDonald's at this location is open daily from 6:00 AM to midnight.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, it has a drive-thru open daily from 6:00 AM to midnight.
What delivery and pickup options are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online for delivery or pickup from this location?
You can order online for delivery or pickup at https://mcdonalds.order.online/business/-5579 or use the McDonald's app.
What payment methods are accepted at McDonald's on E Chapman Avenue?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer any rewards program?
Yes, through MyMcDonald's Rewards, you can earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Which nearby places can I visit along with McDonald's on E Chapman Avenue?
Nearby places include Baskin-Robbins (ice cream shop), El Pollo Loco (Mexican fast food), and Villa Animal Hospital (veterinarian).
Are there any nearby financial services around McDonald's at 4200 E Chapman Avenue?
Yes, nearby are Chase bank, Mountain View Mortgage Real Estate, and Gala's Premier Insurance.
What nearby entertainment or education options are available around this McDonald's?
Nearby is Molly’s Music and The Inside Voice music schools offering education and performances.
How can nearby transit or other points of interest help me visit McDonald's at this location?
While no specific transit stations are listed nearby, you can combine your visit with stops at nearby places like Orange Air Duct Cleaning or Foothill Feed pet store for convenience.