Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, argumentative behavior, and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders and lack of attention to details, leading to dissatisfaction.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Food Quality
Customers expressed disappointment with food quality, including cold items and poorly made orders.
Management Issues
Feedback indicated a need for better management, with complaints about staff behavior and overall restaurant management.
AA
Angelica
4 days ago
1.0
I could hear the GM, Martha, screaming at her employees from the lobby. This place really needs a change of management. When I asked for a sauce packet that was missing on my order they charged me 35¢ for another one...seriously?! Seems like every employee here is walking on ice and hates their job.
RP
Rodney Poulson
Jan 4, 2026
1.0
LOCALS STAY AWAY! I live in the area and have gone here so many times over the years. The customer service has always been subpar and workers are not friendly at all. They have gotten my order wrong many times but hey it's fast food we all know how that goes. Today however was the last straw for me. I placed an order on the mobile app for my whole family. My mother drove down to pick up the order and I stayed home with my wife and new born child. When the mobile number was given to the employee at the speaker they claimed someone has already picked up the order. It was explained that no we did not pick up our order yet, we have the receipt and the code that the app says to provide. The employee was very argumentative and wanted to go back and forth to try and not give us the food I paid for. When we asked to speak to the manager another employee with an attitude came to the window and pretended to be the manager. Not once did the restaurant acknowledge that they made a mistake or apologize. The rude employees and poor customer service truly speaks to how this restaurant is being managed. In the end we got our food. Hopefully this is wakeup call to the owner.
EF
Elizabeth Ferguson
Dec 29, 2025
1.0
There is a male staff member that messes up my name and always messes up orders from behind the counter. One time as soon as I came into this location to pick up food, he saw my face and started laughing at me with his coworker a woman. This last time when I ordered a coffee, there was no sticker on it with no label. It taste like there’s nothing but sugar in there. When I order it online, I customize it and only order one or two creams but they pour in six creams and they don’t care about the adjustments you make online. I couldn’t tell if he made my order correct. He yelled over the counter iced coffee when I ordered a medium sugar-free coffee. The guy can’t read.
NP
Naty Perea
Dec 22, 2025
4.0
Me atendieron con respeto y muy bueno para comer en familia, aparte tiene un área especial para niños, me gustó,.
HB
Hezi Ben
Dec 9, 2025
1.0
I went to get food and the new manger was super disrespectful she was speaking Spanish talking bad to her employees, and just overall bad customer service and super rude to employees
What are the regular opening hours of McDonald's at 4151 Oceanside Blvd?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM daily, except on Fridays and Saturdays when it closes at midnight.
Until what time is delivery service available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I order McDonald's for delivery or pickup from this location?
You can order via McDonald's official delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location has a drive-through available for customers.
Are there other fast food options near this McDonald's?
Yes, KFC is a nearby fast food restaurant where customers can find chicken meals as an alternative.
What services can I find near McDonald's if I'm interested in personal care?
Nearby you can find several beauty and wellness places including Nikki's Corner (nail salon), Sola Salon Studios (beauty and hair salon), and Hol Health Wellness Center (medical, massage, and skincare). These are great options to visit before or after your meal.
Are there educational or financial services near McDonald's?
Yes, Sylvan Learning Center offers tutoring and educational services nearby, and Chase provides financial services and ATM access close to McDonald's, convenient for customers managing errands.