McDonald's

3.7
1015 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9857 Balboa Blvd, Northridge, CA
91325, United States

Hours

Reviews

3.7
1,015 reviews
5 stars
430
4 stars
198
3 stars
152
2 stars
82
1 star
153

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is generally reported as clean, but there are complaints about dirty restrooms and tables.

Pricing

Many customers feel that prices are too high compared to other locations, with some items being significantly overpriced.

Service Quality

Customer service is frequently criticized, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Food quality is inconsistent, with complaints about cold or poorly prepared items, while some customers still find the food satisfactory.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, indicating a need for better attention to detail.
  • RB
    Rebecca Stone Baca
    Nov 1, 2025
    5.0
    Did a pick up. Went in to use the ladies room. Restaurant is always clean, as are the restrooms. One of the reasons we pick this location frequently.
  • AV
    Andrew Valdez
    Oct 16, 2025
    1.0
    HOLY OVERPRICED. Go to a different one this place is charging like 20%+ on some items
  • MY
    Mario Youtube
    Oct 14, 2025
    4.0
    It’s pretty good
  • MN
    My Name
    Sep 11, 2025
    2.0
    This location is more expensive then other mc donalds. went in the morning gave me Watered down orange juice like their trying to save a buck. And it looks like their mc griddle are getting smaller as well (shrinkflation)
  • RR
    Ricardo Ceja (Richieloco266)
    Sep 8, 2025
    2.0
    As I drive up to this establishment Mc Donald i came with the intention on eating some chocolate chip cookies waited for them like always but they had the nerve to give me 10 1/2 cookies instead of the 13 cookies thinking I wasn't gonna find out they stacked them right on top of each other for I wouldn't notice . Sad to say this place is a disappointment. Not sure what's happening but service use to be so good..

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 9857 Balboa Blvd, Northridge?

McDonald's at 9857 Balboa Blvd is open from 4:30 AM to 11:00 PM every day.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.