McDonald's

3.5
1352 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9101 Reseda Blvd, Northridge, CA
91324, United States

Hours

Reviews

3.5
1,352 reviews
5 stars
541
4 stars
266
3 stars
166
2 stars
115
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold food, with several customers expressing dissatisfaction with the temperature of their meals.

Order Accuracy

Numerous complaints were made about missing items and incorrect orders, indicating a lack of attention to detail.

Cleanliness

While some customers noted cleanliness, many others reported unsanitary conditions and poorly maintained facilities.

Customer Interaction

Interactions with staff were often described as unfriendly or dismissive, contributing to a negative dining experience.
  • TT
    Tray T
    Nov 10, 2025
    1.0
    They put up signs in this location saying you must leave within 30 minutes of consuming your food (regardless of capacity). Making it open for the employees to harass whoever they choose. The food you receive is always cold, maybe warm on a good day. The employees backs are turn towards the customer more often than not. These businesses are no longer welcoming even to paying customers. I no longer support companies who run their businesses like this. The quality of McDonalds has gone down tremendously.
  • SD
    Sarai Duran
    Nov 9, 2025
    2.0
    I felt really uncomfortable at the fact that when I asked to have the code to the bathroom. They said" hold on let me go open it for you." Im a paying customer that really had to go and you had me wait on you. I still got breakfast just to make my son happy but im never going here again.
  • BZ
    beto zuniga
    Oct 23, 2025
    1.0
    food was cold, even though it took 40 mins to give it to us. we waited half an hour to be able to use the restroom because they refused to open it up. and the ladies just talking in the kitchen meanwhile the lobby is full of people waiting for their food.
  • AH
    Asatur Hovakyan
    Oct 20, 2025
    1.0
    Made an order of several items and asked a friend to pick it up. I am not joking when I say half of the items where either missing or incomplete
  • K1
    Kaylee 187
    Oct 20, 2025
    1.0
    If I could give zero stars, I absolutely would. Honestly, McDonald’s has been nothing but a scam lately. I ordered a TinyTAN Happy Meal and clearly customized my burger, but somehow got the wrong meal entirely. The receipt literally showed what I asked for yet what I received was the total opposite. On top of that, they didn’t even follow the customization for my burger. And the cherry on top? They charged me twice for a single bag. Not worth the walk from school just to deal with that mess. No wonder people still boycott y’all. Never trust a company that calls itself “family owned”

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 9101 Reseda Blvd, Northridge?

McDonald's is open from 5:00 AM to 1:00 AM Monday through Thursday and on Sunday, and from 5:00 AM to 3:00 AM on Friday and Saturday.

Does this McDonald's location have drive-thru service?

Yes, the McDonald's at 9101 Reseda Blvd offers drive-thru service daily from 5:00 AM to 1:00 AM on weekdays and Sunday, with extended hours until 3:00 AM on Friday and Saturday.