McDonald's

3.7
1736 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19315 Parthenia Street, Northridge, CA
91324, United States

Hours

Reviews

3.7
1,736 reviews
5 stars
779
4 stars
313
3 stars
230
2 stars
127
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with many customers reporting rude staff and long wait times.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold meals, poorly prepared items, and inconsistent portion sizes.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions, particularly in restrooms.

Management Issues

Multiple reviews pointed to ineffective management, with complaints about rude managers and lack of accountability for staff behavior.
  • MB
    Miguel Barrios
    Nov 17, 2025
    1.0
    Very rude, did nothing said nothing when they dropped off my food at my car they were very rude and demanded I hurry and take my food
  • KS
    Keyser Soze
    Nov 14, 2025
    5.0
    My favorite McDonald's. They are very nice to first responders. Thank you
  • ZC
    Zachary Chamberlain
    Nov 8, 2025
    5.0
    I went around 11:45 today and a gentlemen named Jesus was working the second window of the Drive through. He was an incredible kind and positive gentlemen who made my bad morning a little better. Thank you very much mate.
  • JE
    Jennifer Elias
    Nov 5, 2025
    1.0
    Did not get my complete order…manager did not handle the situation like she had to when I went back to pickup my food
  • RG
    Roberto Garibay
    Oct 22, 2025
    1.0
    Decided to go here with a co-worker before we started our shift at 5:00am. We went through the drive though and she paid with her credit card, the next day she see fraudulent charges on her card . This was the only location where she physically used her card. The food was grease bombs (egg McMuffin) inedible. I would avoid this location. Unless you the worst McMuffins and you card skimmed.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 19315 Parthenia Street, Northridge?

McDonald's at 19315 Parthenia Street in Northridge is open 24 hours a day, seven days a week.

Is the drive-thru service at this McDonald's location available all day?

Yes, the drive-thru at the Northridge McDonald's operates 24/7 every day of the week.