McDonald's

3.9
2152 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2020 W Beverly Blvd, Montebello, CA
90640, United States

Hours

Reviews

3.9
2,152 reviews
5 stars
1,057
4 stars
460
3 stars
278
2 stars
131
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially during peak hours, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Attitude

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several customers noted that the dining area and bathrooms were not well-maintained, contributing to a negative experience.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and inconsistent quality.
  • MA
    Mady .a
    Nov 13, 2025
    1.0
    Dolores was so unprofessional and rude. Made snarky comments after I ask if I could have 2 buffalo sauce for an order with two cheeseburgers and said “we can’t give extra since it’s 1 order or else I’ll charge you $0.25 for it”, it’s TWO meals in the one order I made. Are these McDonald’s employed stingy? Is the Buffalo sauce coming out of her paycheck? Overall terrible employee.
  • EZ
    Evangelina Zamorano
    Oct 23, 2025
    2.0
    I honestly think 2 people were working last night. A cook and a counter person. I've never experienced this long of a wait anywhere! This used to be the best McDonald's within a 10 mile radius. SAD
  • CR
    Candice Ruiz
    Sep 27, 2025
    1.0
    Horrible drive-thru service waited in a parking spot for OVER 10 minutes!!
  • SG
    Sergio Gomez
    Sep 18, 2025
    1.0
    waited like 46 minutes just for a Large fries & a soda🤦‍♂️
  • BS
    Brandy Sanchez
    Sep 12, 2025
    4.0
    The parking lot could use a bit more work. The food is good but in the mornings it’s very full. Try to get there early. Also, the service was good when I went there.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 2020 W Beverly Blvd, Montebello, CA?

McDonald's is open daily from 5:00 AM to 10:00 PM for dine-in service.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 11:30 PM.