Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, incorrect orders, and poor customer service experiences, particularly with management.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others highlighted dirty restrooms and unmaintained areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or incorrect orders.
Kiosk Ordering
Several customers expressed frustration with being forced to use kiosks instead of ordering at the counter, leading to dissatisfaction.
Staff Friendliness
There were positive mentions of friendly staff, but also complaints about rude employees, particularly in management roles.
CC
Calico Cats
Jan 2, 2026
1.0
Fries are dry and hard as rocks, no napkins and no sauce in our bag. We ordered curbside and waited patiently but we did not have time to turn around and drive back to get things that were supposed to be in the bag already
MS
Manmeet Singh
Dec 31, 2025
1.0
In the McDonald’s, don’t have ketchup. I don’t like the service I like to eat with the ketchup, but they don’t give me they just tell to me we guys out of the kitchen. I don’t know why they show me bad behavior I don’t like to go over there in my life
SH
Suzanne Hayes
Dec 18, 2025
1.0
Fast food, more like slow food!! Ran out of chicken. Not. Cool. Can’t rate the food because I didn’t get any.
JC
Jose Castro
Dec 14, 2025
3.0
The facility is pretty small, the staff members were polite and respectful. The issue is the restrooms. My wife shared with me that there was feces on the toilets and walls. Makes you think how the kitchen looks.
SM
Saul Morales
Nov 11, 2025
5.0
Best mc d"s and service. Thank you for being our meal 😄.