Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Milpitas on Great Mall Drive near Main Street, between Kohls and Century Theater.
Many customers praised the attentive and friendly service provided by various servers, particularly highlighting individuals like Faith, James, and JoJo.
Food Consistency
Several reviews noted inconsistencies in food quality, particularly with steak cooking and portion sizes, leading to disappointment for some customers.
Cleanliness Issues
A few customers reported concerns about cleanliness, particularly in the dining area, which affected their overall experience.
Staff Attitude
While many servers received positive feedback, some reviews mentioned a lack of engagement or friendliness from certain staff members, impacting the dining experience.
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Oli
Jan 3, 2026
5.0
I came here to eat with my mom and Faith was the absolute best server for us. We had left another restaurant because they were super slow and although the host here said it would be a ten minute wait we were seated quickly. Drinks, food, and bread came out super fast!!
CR
Claudia Roman
Jan 3, 2026
1.0
I remember going to Outback Steakhouse in I think it was Dublin, back in the days. Remembering it was sooo good, Ive been wanting to go back for a while. They had they lobster bisque that was amazing. So we end up going to the one at Milpitas since we were at the mall. Huge mistake. About 5 young kids standing at the host table doing nothing, just standing around. Nice kids, just not sure what they are paid to do. We had to walk up to one of them to get there attention to get a seat. We waited, noticed another guy and this son came in as well to get seated but since they were ignored, man just turned around and left. Good for him. Long story short, floor is dirty, messy and disgusting. Junk and pieces of food all over. Kids at the front should be cleaning instead of talking. Food was disappointing. Extremely different from the advertised pictures. Which food usually is, and thats ok but this was like, "what!?". Im paying $30 for this plate? It was like a ity bity mini version of the picture. At least the bread that they bring out to you was good, warm and served with butter. Guy next to us was surprised and upset about his lobster he ordered. Not sure why but they came and served him a whole new one because of his complaint. My husbands steak sandwich was just ok if you're hungry. Subway can make a better and bigger one for 1/2 the price. Waste of our money if I have to be honest. 100% will never be back here again.
JD
Janet Dang
Jan 2, 2026
3.0
Kareem, our server was FANTASTIc! Super nice and attentive. Checked on us and proactively jumped on refills, food status updates, and of course the Outback bread. We came as a family of 4 and all ordered steaks (med rare) and 3/4 were cooked wrong (med well), tough and hard to cut no pink anywhere. So Kareem sent them back and replaced our order. When they arrived, he waited for us to cut through the steaks and ensured they were good before leaving us to it. I would give more stars but this is the 2nd time within the last few months that an order was sent back which shows me the kitchen staff and/or chef is inconsistent. We’ll give them another go, but if this is a continued trend I might need to find a new spot for steaks!
ER
Erick Ramirez
Dec 27, 2025
2.0
Talk about staff being miserable -even the manager didn’t say hello when being sat down
Sadly this is the only outback in the area and it’s always slow service not unless you flag the staff down to take your order
If you don’t say anything and your sitting there with the menu closed, they will ignore you. so heads up be aggressive on trying to get the attention of the server
I only come here for the food which is good but sadly the service here is trash
No utensils no hello no welcome no hey we’re short staff today it’s gonna be slow
I get it- short staff and it’s slow but letting the customers know goes a long way
If your staff is miserable please stay home or at least fake being nice because it really does affect how the food taste
JJ
Jen Jagger
Dec 21, 2025
4.0
This last time I went to Outback was the BEST time. My experience was highly elevated by the server, JoJo. He was ahead of every mistake and had it corrected before anything came to our table. He is friendly, professional, observant, compassionate and above all an impressive employee. All of our food was cooked to perfection. Our appetizer was delicious! (Blooming onion). He gave special attention to the kids, making them feel important. He even brought the birthday person an ice cream without singing to accommodate their social anxiety, but still took the time to make him feel special. I will most definitely will be back and ask to be seated in JoJo's section. I'm a very happy customer!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of payment does Outback Steakhouse in Milpitas accept?
Outback Steakhouse accepts American Express, Cash, MasterCard, and Visa.
What are the opening hours for Outback Steakhouse in Milpitas?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer delivery services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is Outback Steakhouse at Great Mall Dr suitable for families and children?
Yes, the venue welcomes families and children and offers a children's menu.
Are there gluten-free options available at Outback Steakhouse Milpitas?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view their gluten-free menu online.
Does the restaurant have a casual dress code?
Yes, the attire at Outback Steakhouse Milpitas is casual.
Can I find entertainment options near Outback Steakhouse at Great Mall Dr?
Yes, nearby you can enjoy entertainment at Cinemark Theaters, Great Mall, Century 20 Great Mall and XD, and PLAYlive Nation arcade.
Where can I shop near Outback Steakhouse in Milpitas?
Nearby shopping options include Kohl's, Sephora, Oakley Vault, and Journeys, all conveniently located near Great Mall Drive.
Are there other restaurants or dessert places close to Outback Steakhouse at Great Mall Dr?
Yes, you can visit Coconut Grove for Asian cuisine or enjoy treats at Cold Stone Creamery and Mrs. Fields Cookies nearby.
How do nearby businesses like The Escape Game Milpitas complement a visit to Outback Steakhouse?
After dining at Outback Steakhouse, you can enjoy activities like puzzle rooms at The Escape Game Milpitas, providing fun entertainment close by.