McDonald's

3.5
1758 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1821 Motel Dr, Merced, CA
95340, United States

Hours

Reviews

3.5
1,758 reviews
5 stars
602
4 stars
401
3 stars
327
2 stars
134
1 star
294

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area, including dirty tables and unsanitary conditions.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others received cold or poorly prepared items.
  • RD
    Richard Delgado
    6 days ago
    4.0
    Its good but not perfect and sometimes they take a bit to long when they are not busy
  • EA
    Essence Aleman
    Dec 11, 2025
    1.0
    They made us wait for our food and gave us the burgers with no meat just cheese and the bread. You guys are lucky I didn’t go throw it at your face that’s pure disrespect and a waste of time and money. If you don’t want to work there don’t. You can’t be handling peoples food like that.
  • ND
    Nick Dougherty
    Dec 11, 2025
    2.0
    I go to this location almost every day before work and get the same exact thing every day. I always order through the app so I would think there would be no miscommunication about what I want for the past two months they haven't messed up my order until recently for three days in a row, they have completely and utterly made my order completely wrong. I get two sausage and cheese, McMuffins and two hashbrowns. Both of the mix value menu and nothing crazy. Today I got a sausage no cheese biscuit and a sausage with also no cheese On a Mc griddle. I don't understand how something so simple especially when it's two McMuffins and I get Two different pieces of bread with no cheese I don't like to complain, but this really messes up my morning
  • DB
    David Bottino
    Nov 23, 2025
    2.0
    If you're looking for disappointment? Hit up any of the McDonald's restaurants in Merced! Expensive! Messy! Dirty! And alot of unsavory people hanging around day and night!
  • M1
    mobbsquad 101
    Nov 21, 2025
    1.0
    Came in to get breakfast with my significant other the manager that was working in the morning was talking in a very rude manner to the employees very unprofessional it appear to be a stressful work environment I wasn't able to catch his name but he is a older Mexican gentleman with glasses.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1821 Motel Dr, Merced, CA?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and extends until 2:00 AM on Fridays and Saturdays.