McDonald's

3.5
1751 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1821 Motel Dr, Merced, CA
95340, United States

Hours

Reviews

3.5
1,751 reviews
5 stars
600
4 stars
399
3 stars
327
2 stars
132
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, impacting the overall dining experience.

Speed of Service

Customers frequently complained about long wait times in both the drive-thru and dining areas, often citing delays even when the restaurant was not busy.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like cold or poorly prepared items.
  • DB
    David Bottino
    1 day ago
    2.0
    If you're looking for disappointment? Hit up any of the McDonald's restaurants in Merced! Expensive! Messy! Dirty! And alot of unsavory people hanging around day and night!
  • M1
    mobbsquad 101
    3 days ago
    1.0
    Came in to get breakfast with my significant other the manager that was working in the morning was talking in a very rude manner to the employees very unprofessional it appear to be a stressful work environment I wasn't able to catch his name but he is a older Mexican gentleman with glasses.
  • ER
    eric rubio
    6 days ago
    3.0
    Well even though the product is the same every mcdonals the employees in the other hamd are not as great as their food and to this certain place i wont go and dont recomend the female staff act all smart allic
  • CW
    Cope Willis
    Nov 17, 2025
    5.0
    Great customer service this McDonald's has from what I can remember always gotten my order right
  • FO
    F3RN ORT
    Nov 9, 2025
    1.0
    Multiple visits, most of the time, old fries, sloppy put together burgers, long wait times in drive through (regardless of time of day). Ive tried to give this place a chance. No more. BK across the street is way better.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1821 Motel Dr, Merced, CA?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and extends until 2:00 AM on Fridays and Saturdays.