Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service is inconsistent, with reports of rude staff and slow service, particularly in the drive-thru.
Food Freshness
Many customers complained about receiving cold or stale food, with frequent order inaccuracies.
Cleanliness
The cleanliness of the restaurant is often noted as a concern, with reports of dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised the friendly staff, others reported negative interactions, indicating a lack of consistent customer service.
Value for Money
Customers expressed concerns about rising prices and perceived declining food quality, questioning the value of their purchases.
LT
Leneetra Tolliver
Nov 14, 2025
5.0
Very friendly customer service on time everything is fresh they're the best
DH
Donna Heimbruch
Nov 11, 2025
1.0
Order was wrong as is most of the time. Some staff are rude.
GA
Guide Albert
Oct 19, 2025
5.0
Friendly staff and delicious food
RL
Robin Lindsey
Oct 19, 2025
3.0
Very mean and nasty to me. I was traveling and this McDonalds welcomed truck drivers had many trucks there running engine sleeping before heading out to next delivery. I had a pod rv got my dinner and went to sleep in morning they knocked on door of RV saying I had to go. Why me? It was because I was a senior female blond American I think. Their coffee was old and terrible the breakfast sandwich was dry and hard. They do not use McDonald coffee they use a cheap coffee as I know McDonald's coffee
JS
Jeffrey Smith
Oct 17, 2025
5.0
Good and reasonably priced coffee. Do get the rest except maybe an egg McMuffin when traveling