McDonald's

3.7
810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1185 Arnold Dr, Martinez, CA
94553, United States

Hours

Reviews

3.7
810 reviews
5 stars
327
4 stars
184
3 stars
130
2 stars
48
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

The quality of food is inconsistent, with reports of cold or stale items, but some customers enjoyed their meals.

Pricing Concerns

Several reviews mention rising prices and dissatisfaction with the value for money, especially in comparison to previous experiences.

Cleanliness

Cleanliness is a recurring issue, with some customers noting dirty tables and unsanitary conditions.
  • DR
    Darling Marin Valenzuela rolon
    2 days ago
    1.0
    I had to pay for my meal twice to be able to get it. Sad, McDonald's. Thanks to the girl who helped me with my order. But it's so sad that they couldn't resolve the issue and I had to pay twice. I won't be coming back.
  • RM
    Ralph and Tina Mendez
    5 days ago
    3.0
    I am not say the place was bad because it wasn't. I think the staff members were just young they were not on the same sheet of music. I ordered two coffees and 13 cookies. It took close to an hour for me to receive my order. No one communicated. My coffee was cold. They were playing and out front chatting with friends. So, I don't think the business doesn't run well, but the oversight was lacking.
  • XP
    Xinjiang pong
    Dec 30, 2025
    5.0
    Children are is the best.. staff are polite.
  • AC
    Algereese Clayton
    Dec 25, 2025
    5.0
    My children loved the Grinch meals that came with trendy socks. These were affordable and the kids were happy. So thats all that matters to me. Customer Service was great.
  • KK
    Kory Kingsley
    Dec 11, 2025
    4.0
    Went through the drive through, ordered from the app. I loved the exclusive app deals !! Also got the new Grinch meal w- pickle fries and a pair of x-mas socks . They nailed everything and i would usually give any business five stars if they nailed it….. (oh, yeah the really nice window guy was 😏 great my daughter said his voice was the cat from puss and boots …either way if my daughter likes it i tend to too! ) so your probably wondering why then, because….. I’m just mad at the inflation of the v price on everything. The burgers get smaller and more expensive. I used to be able to get a meal and a v mc flurry for a reasonable price. Now to take my family out one night a week it costs as much as a fancy restaurant. 😔 it is fast food people it’s supposed to be quick and frugal not cold and it breaks he bank !!! Just saying

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's in Martinez, CA?

McDonald's in Martinez, CA is generally open from 5:00 AM to 11:00 PM every day.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 12:30 AM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.