McDonald's

3.9
935 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15475 Los Gatos Blvd, Los Gatos, CA
95032, United States

Hours

Reviews

3.9
935 reviews
5 stars
432
4 stars
224
3 stars
121
2 stars
60
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with several customers noting a tidy and well-maintained environment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or bland food.

Kiosk Ordering

The use of kiosks for ordering was a common point of contention, with some customers finding it inconvenient and preferring human interaction.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and the lack of refills for drinks, which they felt diminished the value of their experience.
  • EL
    Ethan Liang
    4 days ago
    1.0
    I ordered breakfast on the app and then drove to the drive through. There was a bit of a line at the drive through so I didn’t get to the ordering window until exactly 10:30 (I saw the ordering screen change from breakfast to lunch in front of me). They refused to fill my breakfast order because it was now 10:30. Horrible service.
  • KW
    kt W
    Nov 8, 2025
    1.0
    The female manager refused to give us what we ordered on the order machine, she stole our promo and telling us she had her own rules! Did she own the store? She threatened to kick us out. This is ridiculous. Also discrimination! She refused to return our promo and refused to give us what we already ordered.
  • GS
    Gabriela Solorio
    Nov 7, 2025
    1.0
    Horrible service from Rose. She does not know how to properly speak with customers.
  • AA
    Anil Anil
    Oct 23, 2025
    1.0
    A lady work in morning 11am she don't know how talk with customer she try anegr
  • MC
    Maria L Chavez
    Sep 19, 2025
    3.0
    Have to use kiosk to order your own food but noticed combo prices were lowered!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 15475 Los Gatos Blvd?

This McDonald's is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.

Does the McDonald's at Los Gatos Blvd offer delivery services?

Yes, McDonald's provides delivery services daily from 6:00 AM to 10:00 PM, with extended hours till 11:00 PM on Fridays and Saturdays. Services include curbside pickup, delivery, same day delivery, and no-contact delivery.