McDonald's

3.9
938 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15475 Los Gatos Blvd, Los Gatos, CA
95032, United States

Hours

Reviews

3.9
938 reviews
5 stars
432
4 stars
225
3 stars
122
2 stars
61
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or stale items.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system and the lack of human interaction, leading to confusion and delays.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the value for money, particularly regarding the lack of drink refills.
  • AC
    Antonio G. Cadena
    Dec 22, 2025
    5.0
    MUY BUENO
  • BM
    bexaida medina
    Dec 20, 2025
    2.0
    Sweet tea has started tasting weird like they make it with tap water.
  • EL
    Ethan Liang
    Nov 20, 2025
    1.0
    I ordered breakfast on the app and then drove to the drive through. There was a bit of a line at the drive through so I didn’t get to the ordering window until exactly 10:30 (I saw the ordering screen change from breakfast to lunch in front of me). They refused to fill my breakfast order because it was now 10:30. Horrible service.
  • KW
    kt W
    Nov 8, 2025
    1.0
    The female manager refused to give us what we ordered on the order machine, she stole our promo and telling us she had her own rules! Did she own the store? She threatened to kick us out. This is ridiculous. Also discrimination! She refused to return our promo and refused to give us what we already ordered.
  • GS
    Gabriela Solorio
    Nov 7, 2025
    1.0
    Horrible service from Rose. She does not know how to properly speak with customers.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 15475 Los Gatos Blvd?

This McDonald's is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.

Does the McDonald's at Los Gatos Blvd offer delivery services?

Yes, McDonald's provides delivery services daily from 6:00 AM to 10:00 PM, with extended hours till 11:00 PM on Fridays and Saturdays. Services include curbside pickup, delivery, same day delivery, and no-contact delivery.