Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, with several customers noting a tidy and well-maintained environment.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or bland food.
Kiosk Ordering
The use of kiosks for ordering was a common point of contention, with some customers finding it inconvenient and preferring human interaction.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and the lack of refills for drinks, which they felt diminished the value of their experience.
EL
Ethan Liang
4 days ago
1.0
I ordered breakfast on the app and then drove to the drive through. There was a bit of a line at the drive through so I didn’t get to the ordering window until exactly 10:30 (I saw the ordering screen change from breakfast to lunch in front of me). They refused to fill my breakfast order because it was now 10:30. Horrible service.
KW
kt W
Nov 8, 2025
1.0
The female manager refused to give us what we ordered on the order machine, she stole our promo and telling us she had her own rules! Did she own the store? She threatened to kick us out. This is ridiculous. Also discrimination! She refused to return our promo and refused to give us what we already ordered.
GS
Gabriela Solorio
Nov 7, 2025
1.0
Horrible service from Rose. She does not know how to properly speak with customers.
AA
Anil Anil
Oct 23, 2025
1.0
A lady work in morning 11am she don't know how talk with customer she try anegr
MC
Maria L Chavez
Sep 19, 2025
3.0
Have to use kiosk to order your own food but noticed combo prices were lowered!
What are the regular operating hours for McDonald's at 15475 Los Gatos Blvd?
This McDonald's is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does the McDonald's at Los Gatos Blvd offer delivery services?
Yes, McDonald's provides delivery services daily from 6:00 AM to 10:00 PM, with extended hours till 11:00 PM on Fridays and Saturdays. Services include curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a drive-through option at this McDonald's location?
Yes, the McDonald's at 15475 Los Gatos Blvd has a drive-through open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
How can I place an order online or through an app for this McDonald's?
You can place orders online via https://mcdonalds.order.online/business/-5579 or use the McDonald's app available for iOS and Android via the Apple App Store and Google Play.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services are offered at this McDonald's?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's on Los Gatos Blvd?
Nearby places include SPENGA yoga studio and gym for fitness, Blvd Coffee for a coffee or brunch, and Tsing Tao for Chinese cuisine.
Is there a coffee shop close to this McDonald's where I can relax?
Yes, Blvd Coffee and Boulevard Coffee are nearby coffee shops and cafes where you can enjoy coffee and light meals.
Are there any nearby health and wellness services near this McDonald's?
You can visit VitaLife Nutrition for health food and nutrition services or see doctors like Ruby K. Srao, M.D., and Tara Kuroiwa, PA-C in the vicinity.
I need to rent a car near the McDonald's location. Are there rental agencies nearby?
Yes, Hertz and Hertz Rent A Car agencies are located nearby for car and truck rentals.