Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Requires appointmentNot available
Location
Hours
Reviews
4.1
173 reviews
5 stars
119
4 stars
14
3 stars
6
2 stars
6
1 star
28
- HAHulya Alkus4 days ago1.0I’m very disappointed with my visit today. I’ve been here many times before and always enjoyed the experience, but this time the service was unexpectedly rude. The cashier with red hair dismissed my concern when I mentioned that our drink tasted bad and asked for a replacement. She responded, “You already drank it,” without making any effort to understand the problem. She also commented that she couldn’t understand me because of my English or accent, which was hurtful and made me feel uncomfortable. Unfortunately, my friend and I decided to leave, and we won’t be returning. This location lost two loyal customers today.
- JSJanji SadarNov 14, 20255.0Impressive from the moment you walk in. Relaxed, elegant, and well-run.
- MDM DNov 5, 20251.0That Maurice guy is a bully I dont know how they hired him. Who runs this place?
- AAAcold AuOct 31, 20254.0這是一間結果咖啡廳和一些銀行服務的店, 基本上要開checking 或是saving account只要在線上開就行, 但對於NRA來說, 他無法認證ITIN, 所以你只要帶著ITIN letter到現場就可以了, 現場人員會打給線上客服告訴他他已經現場認證了, 接下來的流程很快, 上傳護照點一點大約十分鐘就能把兩個帳戶開好, 帳戶沒有帳管費, 沒有辦法先給debit card,所以等到收到debit card再存錢即可 信用卡他說他現場申請跟我自己線上申請一樣, 所以就沒幫我申請了 但整體超有效率很快就完成了
- SLSage LeeOct 15, 20251.0TLDR: For people seeking study cafes, don't come here. The vibes suck. Hilltop nearby is nice for working, or even the public library for really heads-down work. I've had the best luck in Ktown; I really like Alchemist! Warning that the staff here are unusually rude. I highly recommended C1 cafes for studying to my friend and we went together, as I'd had wonderful experiences at other branches (especially in Santa Monica and SF!!). However, the staff here are curt, uncaring, scrutinizing, and honestly the biggest turnoff from working at the cafe, despite the space & 1/2 off coffee being decent enough. I was genuinely shocked given how lovely the other branches are. They don't allow you to even step a single foot in the empty nook - which I totally understand if you're overstepping someone else's reservation, but I wasn't even allowed to borrow the empty nook while it wasn't reserved for an urgent 10 minute call. I was a little desperate and polite about it but there was absolutely no wiggle room. I noticed that the room stayed open and unused for a while afterwards, but they fully kicked me and my friend off the premises... for trying to use an unused service, even for just a short time 🥲I'm trying to rationalize their strict demands by wondering if it's due to their location in DTLA, which is a little crappy in and of itself, but I guess I could get that from a business perspective. If I weren't a returning customer of C1 cafes, this would honestly tarnish C1 entirely for me, even beyond the cafes, and I swear I'm not dramatizing this. I'll likely still visit the Santa Monica branch when I'm in the area, but will stay far, far away from this location.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café?
A Capital One Café combines banking and a café in one welcoming space, offering everyday banking, in-person support, handcrafted beverages from Verve Coffee Roasters, free WiFi, and comfortable seating. Most locations have extended and weekend hours, plus free financial events and workshops. Everyone is welcome, whether a Capital One customer or not.
Can I visit a Capital One Café if I'm not a Capital One customer?
Yes, everyone is welcome to visit Capital One Cafés to enjoy coffee, relax, and attend free financial and social events, regardless of whether you bank with Capital One.
What services can I access at the Capital One Café in Downtown LA?
You can get in-person banking support, use fee-free ATMs for Capital One Checking customers, open accounts via self-service, enjoy handcrafted coffee and food, reserve private nooks if you're an account holder, and attend free financial literacy events and workshops.
Does the Capital One Café in Downtown LA serve food and beverages?
Yes, the café offers a full-service coffee bar with beverages from Verve Coffee Roasters including coffee, tea, and espresso drinks. It also serves breakfast, lunch, snacks, and to-go items including pastries and small plates.
Are there any special perks for Capital One customers at the café?
Yes, Capital One customers receive 50% off handcrafted beverages every day when paying with their Capital One or Discover debit or credit card. Account holders can also reserve semi-private nooks at most cafés.
What are the opening hours for the Capital One Café in Downtown LA?
The café is open Monday through Friday from 7:00 AM to 6:00 PM, and on weekends from 10:00 AM to 6:00 PM.
Are there ATMs available at the Capital One Café?
Yes, self-service ATMs are available at all Capital One Cafés. They are fee-free for Capital One Checking account holders and can be used to deposit cash, checks, pay credit card bills, and withdraw cash.
Can I reserve a private workspace at the Capital One Café?
Yes, account holders aged 18 or older can reserve semi-private nooks either in the café via QR code or through the Capital One mobile app to have a private workspace with tables and outlets.
What nearby places can I visit before or after my appointment at Capital One Café in Downtown LA?
Nearby places include the South Park Hotel if you need accommodations, Market Cocina for Mexican dining, and WFM Coffee Bar within Whole Foods Market if you want another coffee spot. Law firms such as Robinson Di Lando and Fisher & Talwar offer professional services near the café, and CVS Pharmacy is available for health and convenience needs.
How can nearby transit and landmark places help me reach the Capital One Café?
Located in Downtown LA near landmarks like Skylofts of Los Angeles and the South Park Hotel, the café is easily accessible for visitors. Nearby accommodations and landmarks make it convenient for travelers and locals to combine banking or coffee visits with their activities in the area.
Are there any community services or educational centers near the Capital One Café?
Yes, the King Sejong Institute Center, USA and Genesis LA Economic Growth Corporation are nearby, offering community support and educational resources. These make the area vibrant and convenient for visitors seeking additional services outside of banking and café offerings.