Louisiana Charlie's Long Beach Shoreline Village

Reviews

• AK

  Ariana Knighton

  Nov 13, 2025
  5.0
  This food was awesome! I’m not sure why the rating because I enjoyed my experience. You do have to order and pay ahead of time, but I feel that makes it easier ti get up and leave when you’re done. The employees were kind to me and like I said the food was great! I got the gumbo fries and they did not disappoint!
• CW

  Charkoi Williams

  Nov 9, 2025
  1.0
  This place was an absolute disaster from start to finish. Every person we came in contact with — except the young lady at the front counter — was rude, dismissive, and acted like they were doing us a favor by serving us. We were a group of ten who spent close to $1,000, and the way we were treated was insulting, unprofessional, and completely unacceptable. No accommodation for our group: We were seated outside on the patio, which was completely empty the entire time we were there. Management refused to let us move the tables together, saying “the owner watches the cameras and doesn’t allow it.” When we adjusted the tables ourselves, management sent out a Black woman from the staff to tell us we had to move them back. Considering our entire group was Black and the patio was empty, that choice felt intentional and racially charged. The setup wasn’t blocking anything or causing a safety issue — they just refused to be accommodating, period. Rude and unprofessional staff: When we asked one of the employees if he could help move the tables, he snapped “I’m busy right now.” The tone from the entire staff was rude, short, and careless from start to finish. There was no hospitality, no professionalism, and no effort to make things right. Ridiculous payment rules: They only accept cards. If you want to pay cash, you must have exact change, otherwise they won’t take it. You’re also required to pay before you get your food, and the system automatically adds a 22% tip — even if your service is terrible. Who forces a mandatory tip before you even see your food? Terrible food: The food was just as disappointing as the service. The gumbo had no seasoning at all — completely bland and nothing like authentic Creole cooking. For what they charge, that’s embarrassing. Petty nickel-and-diming: One of my friends ordered lemonade that was bitter and asked to swap it for a Coke. The server said it would be an extra charge just to switch drinks. Another friend asked for an extra bowl to share food and was told they only had one bowl left and the rest were plastic. That’s ridiculous for any restaurant, let alone one pretending to be upscale. Timing and atmosphere: This was Saturday around 5 PM, not even peak time. There was a 30-minute wait outside, but once seated, the patio stayed empty. There was absolutely no reason they couldn’t accommodate us — they just chose not to. Everything about this place screamed poor management, bad attitude, and zero customer care. It’s one thing to have a busy night — it’s another to treat customers this poorly, especially a group spending that kind of money. Louisiana Charlie’s failed on every level — food, service, attitude, and hospitality. We won’t be back, and I want to make sure other people know exactly how we were treated before spending their money here.
• AA

  angel32808

  Nov 2, 2025
  1.0
  I paid $50 for fried catfish, sweet potatoes, Cajun fries, and sweet tea. The only good thing was the sweet tea. The food was horrible. Worst food I have had at a restaurant this year hands down. I asked get a burger instead and the burger was also horrible. What a waste of money!!!
• BC

  Bill Campa

  Oct 27, 2025
  3.0
  The entrance will be from the parking lot, so if you're on the boardwalk, you'll have to walk around to find it. You pay - and tip - first, so you have to order even before you get seated (you have to wonder what led them to have to do this). You have choices of dining inside, or outside by the boardwalk. The food is Cajun, so expect it to be very spicy. I had the red beans and rice, which was accompanied with a cornbread muffin. It was very tasty, but HOT & spicy. My roommate had the oyster po' boy which was also excellent, but again, very spicy. The iced tea is great here, as well. Since it's prepaid, you better make sure you get everything you need when you get your food, because you won't see the waiter again, so don't expect a refill on the iced tea. Luckily, we had a friendly bus-boy bring us extra napkins. You may not be so lucky. The food is good, but if you don't mind deciding what you want to eat before you're even seated, paying for it, and seeing the waiter only when he drops off your food, you should have a pleasant night.
• AW

  Aj W

  Oct 27, 2025
  3.0
  There needs to be a sign placed at the front of the restaurant that says, only one party can enter at a time when you order. We went here yesterday to eat for dinner. It was windy and chilly outside. So when we had the opportunity to step inside we did. We were rudely told by the person taking the orders that only one party can be inside at a time. Then the fact that they are asking if you want to tip at the beginning when you are ordering, it’s laughable. We get seated and get our food in a descent amount of time. The food was a 10 out of 10. I had catfish, yams, and Cajun fries, everything was delicious! There seem not to be a dedicated server for the table. Someone that appeared to be the manager checked on us more than the other employees. A tall white male, with tattoos, and gauged earlobes. He was very nice. We had one other younger male employee that checked on us as well. However, the female that we initially encountered, horrible, and first impressions are everything. I would visit again but if I encountered the same woman with that bad attitude I would not return again.

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