McDonald's

3.2
1874 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 East Louise Avenue, Lathrop, CA
95330, United States

Hours

Reviews

3.2
1,874 reviews
5 stars
574
4 stars
362
3 stars
298
2 stars
181
1 star
459

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Numerous complaints were made about rude or unhelpful staff, particularly from management, leading to a negative customer experience.

Food Quality

Several customers noted that the food was often cold or not prepared correctly, with some expressing disappointment in the freshness of items.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and poor hygiene practices among staff.
  • GB
    Gabriela Brambila
    Jan 4, 2026
    3.0
    It was a busy morning. When I came up to the drive thru to the pick up window(2nd to last). She gave me my orange juice and said something. She was away from the window and I did not understand what she said. Waited for her to repeat but she looked confused. Waited some more and she finally said something like that's your order. I repeat my order and she said "stall 2". I said oh sorry and drove around to parking #2. Waited for around 5min. Someone came out said somethinglike "drive thru order" I said yes and grabbed the bag. I noticed there was a pancake tray like and called her back. I said this is not my order. She took it back confused and asked for my receipt. Someone else came back over 5 min later with my order. It was missing one sandwich and a hushbrown and one of the sandwich was wrong. I was at the parking lot exit and running late so I had no time to go back. 😞
  • TM
    Todd Mendez
    Jan 2, 2026
    5.0
    Good experience, the staff were very friendly and helpful. Food was good as always. Toilets needed some attention but not bad. Overall a very pleasant experience!
  • RS
    Raheel Samson
    Dec 22, 2025
    1.0
    One star because they couldn't find my mobile order so they made me go around the drive thru again. I wasted 35 minutes going in circles for 2 McChickens. Also the order clearly stated to not add any condiments to the cheeseburger but they still did.
  • MM
    marianna
    Dec 16, 2025
    1.0
    i came two minutes before 10:30 and as i finish ordering, i hear the order taker being yelled at about there being no more breakfast. she tells me they can’t do breakfast anymore? that’s just so ridiculous, i end up just driving through.
  • KB
    Kaitlin B
    Dec 6, 2025
    1.0
    Me and a few co workers mobile ordered for the grinch meals. After patiently waiting while they took a long time to make simple meals. They still somehow forgot the MAIN thing, the 10 piece chicken nuggets. This wasn’t discovered until after arriving back at work. I tried calling and going back to the store. No one was helpful and they said I had to wait for a phone call 24 hours later. Well about 30 hours later (didn’t know they were so busy) Patricia finally called to tell me she refused to refund my $16 order and the max she would go is $3 and something cents. Then the real kicker is that she said I had to drive back to her store for my refund. For the order I placed on the app and the same store who REFUSED to refund it the same day. On top of it all the quality of the food was trash, the real grinch in this experience was the store manager and employees, all who were useless. I hope no one ever goes here and encounters an issue because they won’t help.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Lathrop, CA?

McDonald's in Lathrop, CA is open from 5:00 AM to 1:15 AM Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 1:15 AM Monday through Wednesday and Sunday, and until 2:00 AM Thursday through Saturday.