McDonald's

3.6
1805 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18283 Collier Ave, Lake Elsinore, CA
92530, United States

Hours

Reviews

3.6
1,805 reviews
5 stars
733
4 stars
370
3 stars
280
2 stars
137
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful employees.

Food Freshness

Food quality is inconsistent; some customers received fresh and hot meals, while others complained about cold or stale food.

Cleanliness

The restaurant is generally noted for its cleanliness, with some reviews highlighting well-maintained restrooms and dining areas.

Order Accuracy

Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.

Drive-Thru Efficiency

Drive-thru service is often criticized for long wait times and operational inconsistencies, with some customers experiencing significant delays.
  • CC
    Charlie
    Nov 9, 2025
    1.0
    Ordered breakfast this morning and had to deal with a rude manager (Jeffery, I believe). Despite that, we decided to grab two McCrispy chicken sandwiches to go. When we got home and took a bite, both sandwiches were not fully cooked. Completely unacceptable and honestly hazardous. I’m not sure if they were rushing or just not paying attention, but undercooked chicken is dangerous. I tried calling the store several times and no one picked up. Be careful eating here. This was a major safety issue and a terrible experience overall UPDATE: I already went to customer feedback and reported it there as well
  • HH
    Hector Hernandez
    Nov 7, 2025
    1.0
    They only thing i like from Mcy Ds is their sausage mcmuffins. I had the worst ones ever from this store. Runny eggs and uncooked sausage.
  • DJ
    Daisy Johnson
    Nov 4, 2025
    5.0
    Really good to go and enjoy your breakfast 😋
  • CR
    Cynthia Reyes
    Oct 13, 2025
    1.0
    Service is always nice here. Every employee is usually always polite. Never had any issues until this morning. I got a meal here around 6am before going into work. I ONLY drank my frappe and 30-40 minutes later I begin to feel nauseous. Fast forward to it being 8am I then begin to throw up, have the runs, along with the most painful stomach cramps. It is now 10am as I am writing this. My symptoms are all still the same! Went to urgent care and told me the most likely culprit that gave me food poisoning is the FRAPPE. Just a heads up to everyone. So disappointing.I never give reviews but this was a MUST!!
  • GR
    Google Rebound
    Oct 3, 2025
    1.0
    Disgusting, hard, cold, 🤢 nasty plastic, should have never stopped, 🤮🤮🤮🤮🤮🤮🤮highly regret it. Old lady served the food. I think she might have swapped food from the garbage. This is the feeling I received from her when she brought the food. Yuck 🤢

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Lake Elsinore location?

McDonald's in Lake Elsinore is open 24 hours a day, 7 days a week.

Does McDonald's Lake Elsinore offer drive-thru services?

Yes, the drive-thru at McDonald's Lake Elsinore is open 24/7 every day.