McDonald's

3.6
1810 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18283 Collier Ave, Lake Elsinore, CA
92530, United States

Hours

Reviews

3.6
1,810 reviews
5 stars
736
4 stars
371
3 stars
279
2 stars
137
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration.

Food Quality

There were numerous complaints about food being cold, undercooked, or not fresh, with some customers experiencing food poisoning.

Cleanliness

While some reviews praised the cleanliness of the location, others noted inconsistencies, particularly in the lobby and restrooms.

Positive Staff Interactions

Despite the issues, several customers highlighted friendly and helpful staff members, particularly during busy times.

Inconsistent Hours

Many customers expressed confusion over the advertised 24-hour service, with reports of the drive-thru being closed during late hours.
  • VM
    Vanessa McKenna
    Dec 28, 2025
    1.0
    every single time I come here for hot chocolate, they say their machine is down. I'm sick of it.
  • ML
    Michele Long
    Dec 6, 2025
    1.0
    Closed? Bas service
  • WP
    Wandering in Paradise
    Dec 1, 2025
    5.0
    Nice McDonald’s location! We ordered drive thru and they were friendly and quick. Love the double quarter pounder with cheese, chicken nuggets, and happy meal. Recommend!
  • LD
    lable42 danning
    Nov 26, 2025
    5.0
    I just came to visit mcdonald's to get myself breakfast right before work.When the other one down the street, it was still rebooting. The cashier told me happy thanksgiving with a great smile.My food is fresh.I'm gonna be coming to this mcdonald's.Instead now. Thank you
  • CC
    Charlie
    Nov 9, 2025
    1.0
    Ordered breakfast this morning and had to deal with a rude manager (Jeffery, I believe). Despite that, we decided to grab two McCrispy chicken sandwiches to go. When we got home and took a bite, both sandwiches were not fully cooked. Completely unacceptable and honestly hazardous. I’m not sure if they were rushing or just not paying attention, but undercooked chicken is dangerous. I tried calling the store several times and no one picked up. Be careful eating here. This was a major safety issue and a terrible experience overall UPDATE: I already went to customer feedback and reported it there as well

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Lake Elsinore location?

McDonald's in Lake Elsinore is open 24 hours a day, 7 days a week.

Does McDonald's Lake Elsinore offer drive-thru services?

Yes, the drive-thru at McDonald's Lake Elsinore is open 24/7 every day.