Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful employees.
Food Freshness
Food quality is inconsistent; some customers received fresh and hot meals, while others complained about cold or stale food.
Cleanliness
The restaurant is generally noted for its cleanliness, with some reviews highlighting well-maintained restrooms and dining areas.
Order Accuracy
Many customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Drive-Thru Efficiency
Drive-thru service is often criticized for long wait times and operational inconsistencies, with some customers experiencing significant delays.
CC
Charlie
Nov 9, 2025
1.0
Ordered breakfast this morning and had to deal with a rude manager (Jeffery, I believe). Despite that, we decided to grab two McCrispy chicken sandwiches to go. When we got home and took a bite, both sandwiches were not fully cooked. Completely unacceptable and honestly hazardous.
I’m not sure if they were rushing or just not paying attention, but undercooked chicken is dangerous. I tried calling the store several times and no one picked up.
Be careful eating here. This was a major safety issue and a terrible experience overall
UPDATE: I already went to customer feedback and reported it there as well
HH
Hector Hernandez
Nov 7, 2025
1.0
They only thing i like from Mcy Ds is their sausage mcmuffins. I had the worst ones ever from this store. Runny eggs and uncooked sausage.
DJ
Daisy Johnson
Nov 4, 2025
5.0
Really good to go and enjoy your breakfast 😋
CR
Cynthia Reyes
Oct 13, 2025
1.0
Service is always nice here. Every employee is usually always polite. Never had any issues until this morning.
I got a meal here around 6am before going into work. I ONLY drank my frappe and 30-40 minutes later I begin to feel nauseous. Fast forward to it being 8am I then begin to throw up, have the runs, along with the most painful stomach cramps. It is now 10am as I am writing this. My symptoms are all still the same! Went to urgent care and told me the most likely culprit that gave me food poisoning is the FRAPPE.
Just a heads up to everyone.
So disappointing.I never give reviews but this was a MUST!!
GR
Google Rebound
Oct 3, 2025
1.0
Disgusting, hard, cold, 🤢 nasty plastic, should have never stopped, 🤮🤮🤮🤮🤮🤮🤮highly regret it. Old lady served the food. I think she might have swapped food from the garbage. This is the feeling I received from her when she brought the food. Yuck 🤢